alexturner74,
The other airline was a small regional discount airline that I doubt has an agreement with Delta. Maybe things have gotten easier recently, but our experience was in Jan 2001.
Lewisc,
The Delta agents were able to come out from behind and counter, walk down the line, and simply "release" stamp the hard ticketed passengers. The rest of the passengers had to stay in the line and wait for them to transfer their e-tickets via computer.
The price of the fare wasn't material in my case (and we did have a steep dicount fare). Due to the backlog caused by the labor action, Delta was re-booking as many people as needed on other airlines to relieve the strain. For some people it was the second day that they were trying to get to Orlando.
This isn't to say that e-tickets are bad... they're not. They do have many advantages. But the ARC hard tickets are negotiable documents.... and at times having a "bird in the hand" has it's advantages. In that instance, if we'd have only had e-tickets we'd have been screwed. But now that it costs upwards of $25 per ticket for hard tickets (that's $125 for the five of us) we now roll the dice a bit with e-tickets.