Hyatt Chase free night award: Used 2024's free night award on Oct 25, 2025.
FNC was set to expire on November 2.
Meanwhile, on Oct 4, 2025, I received notice that 2025's credit card free night award would be deposited soon.
Closed the card by calling on Oct 17, 2025. Said they would mail back my paid annual fee which I had paid immediately when posted. It showed up as a credit on my closed account and stayed there until I called and asked about it this past week. They moved the credit for me to my Sapphire card, and it appeared today.
So, the FNC should have arrived as it had already been earned. Original annual fee was paid on opening 7 years ago.
I'm guessing I have to call Chase to have them get the FNC deposited. I went to actually book it for my end of January trip and it wasn't there - should have arrived in early November. Had to retrace usage of the nights, or I'd be guessing.
I feel the night should have been deposited as it was earned. Any comments? I'll be calling later, have to go to an appointment in a few minutes.