Judique
Dis Veteran, Beach Lover at BWV, BCV, HHI, VB
- Joined
- Aug 1, 2003
- Messages
- 14,167
PSA to get in your Hyatt reservations before May 20 8 am Central to lock in the current categories. Don't leave it to the last minute if you can since Hyatt has been glitchy. Have been reading about it and experienced it for myself today.
Booked with points and a SUA, it errored out at the end. Was panicking a bit since the availability looked gone. But then I see the reservation in my account, but no confirmation e-mail. Later on I refresh and it disappears from my account! Points and SUA were taken. After a bunch of back and forth with the Twitter concierge, I finally get it rebooked. They said it's a known issue.
Now I don't feel so old fashioned for handwriting down reservation numbers and cancelation numbers in the moment in my reservations book, instead of just relying on the trips pages or the emails.
Glad you got it done. The Hyatt's I use are not on the list for increases as far as I can tell. Was double checking because I have a one night that could be canceled or increased to 2-3 nights depending on how I feel that week.