PSA on Chase minimum balances: even if you have a merchant credit that covers all your statement balance so autopay says nothing is owed you owe the "minimum balance". If you fail to pay the minimum balance 3 months in a row they will shutdown your account. (I'm safe! Not trying to trigger anyone here

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I haven't had much spending on my CSR lately, but I did use it as the cc on file for Disney in Sept + Nov (charged and refunded when I paid with gift cards), and a United flight I cancelled within 24 hours in Oct. With light spending on my CSR right now the result was the merchant credit on my account was greater than the statement balance the autopay was set to pay on my due date in Oct and Nov. This triggered a Chase letter one day after the 2nd month's due date that they will close my account if I don't make my next minimum payment. They explain merchant credits have prevented autopayments from being made on the account but I must always pay the minimum balance anyway. So- if merchant credits hit your account and exceed your statement balance manually schedule a payment of at least your minimum balance.
I've been traveling to Disney and then to holilday with the family so I just got this letter today- my payment is due tomorrow. I can't believe I came so close to having my CSR shutdown by Chase for something so stupid.