palhockeymomof2
DIS Veteran
- Joined
- Nov 14, 2001
- Messages
- 6,998
I had the same thing happen yesterday when I asked to move credit from my CIP to CIC...sent the SM in the morning, when into my account later on and it was not thereIs anyone else having trouble with Chase's SM system? I want to cancel my CIC by SM. Every time I try to send an SM for my CIC account, though, there's no record of the SM at all. It's not in my sent box, and it's never registered or replied to by Chase. The SM system is working for my CIP though, because I used it to successfully lower my CL last week. Anyone have a workaround suggestion, or should I just call to cancel?
Sent a second SM, checked my sent box and it was there...this morning checked and the CL’s have been adjusted