china mom
DIS Veteran
- Joined
- Feb 15, 2010
I need a new roof soon. No leaks yet but want to get ahead of it. I had my first roofing estimate come out and I am ready to be done.
He scored a point for not insisting that my husband be present (had that one a few years ago - wouldn't talk to the "little lady" alone).
He scored a second point for noticing the police tags on the vehicle out front and asked if we were a police family rather than just assuming that my husband was a police officer. He mentioned that his son was an officer and that he would give us a police discount.
He climbed up on the roof, measured, spent some time explaining his product, workmanship and warranties.
Then, it fell apart. I asked him to give me the respect of giving me his best price first and not coming back later trying to low bid the competition. He said that is how he operates. Then he quoted me $22,000 for a new roof.
I looked t him like he had two heads and he almost immediately lowered his price to $20K. Minutes later we were down to $18k and that is where we landed. He seemed finished with the conversation after giving me the price verbally. I asked him for a written quote and he acted like that was not something that was done. He finally agreed to the written quote but had to go back up and measure again. In the end he provided a written quote with the scope of work and the price. Still $18K.
And I still have several more roofers to meet with. If they all go this badly, I might just throw a tarp over the roof and call it a day.
He scored a point for not insisting that my husband be present (had that one a few years ago - wouldn't talk to the "little lady" alone).
He scored a second point for noticing the police tags on the vehicle out front and asked if we were a police family rather than just assuming that my husband was a police officer. He mentioned that his son was an officer and that he would give us a police discount.
He climbed up on the roof, measured, spent some time explaining his product, workmanship and warranties.
Then, it fell apart. I asked him to give me the respect of giving me his best price first and not coming back later trying to low bid the competition. He said that is how he operates. Then he quoted me $22,000 for a new roof.
I looked t him like he had two heads and he almost immediately lowered his price to $20K. Minutes later we were down to $18k and that is where we landed. He seemed finished with the conversation after giving me the price verbally. I asked him for a written quote and he acted like that was not something that was done. He finally agreed to the written quote but had to go back up and measure again. In the end he provided a written quote with the scope of work and the price. Still $18K.
And I still have several more roofers to meet with. If they all go this badly, I might just throw a tarp over the roof and call it a day.