How to link family on MDE app

[pharm55]

I invited my brother to connect and he accepted the invite and I can now see his name in my app. I cannot see his wife and child on my app but he has them on his own list to manage their plans.
He has share his list turned on.
What am I doing wrong?
I need to be able to link our hotel reservation and it won't let me do that without creating the wife and child but I don't want them on my app as being managed by me.

Thanks in advance!

 

[hiroMYhero]

I invited my brother to connect and he accepted the invite and I can now see his name in my app. I cannot see his wife and child on my app but he has them on his own list to manage their plans.
He has share his list turned on.
What am I doing wrong?
I need to be able to link our hotel reservation and it won't let me do that without creating the wife and child but I don't want them on my app as being managed by me.

Thanks in advance!

You need to add his wife exactly as she is listed in his MDX account. Then you have to choose the email invite... the same way as you invited him.

Then, you should add his daughter and it should be the same process to invite her through his MDX.

 

[pharm55]

You need to add his wife exactly as she is listed in his MDX account. Then you have to choose the email invite... the same way as you invited him.

Then, you should add his daughter and it should be the same process to invite her through his MDX.

So invite them using his email address you mean not their own correct?

 

[hiroMYhero]

So invite them using his email address you mean not their own correct?

Correct - the email that is associated with the MDX account.

 

[erionm]

I invited my brother to connect and he accepted the invite and I can now see his name in my app. I cannot see his wife and child on my app but he has them on his own list to manage their plans.
He has share his list turned on.
What am I doing wrong?
I need to be able to link our hotel reservation and it won't let me do that without creating the wife and child but I don't want them on my app as being managed by me.

Thanks in advance!

Go back to YOUR family & friends list and click on 'Add a Guest'. By default, it will show a list of people you may know. This list includes managed profiles of your connected friends. Select those you want to add to your list and click 'Done'. The individual that manages the profile(s) will need to approve the request.

 

[pharm55]

Go back to YOUR family & friends list and click on 'Add a Guest'. By default, it will show a list of people you may know. This list includes managed profiles of your connected friends. Select those you want to add to your list and click 'Done'. The individual that manages the profile(s) will need to approve the request.

Thanks. I did discover this last night when I went to add them and a list did pop up with them on it! Then the other problem I had was I had spelled my brother's name differently on the reservation than he had in his profile (I used his common name and he used his full name). It seems to cause problems in the app when linking the reservation and appeared to be matching him to 4 of the people on the reservation so I cancelled out of that and tried on my computer and then it worked fine. Still asked me if I wanted to update his name which I did but only matched him to himself and not others.
Thanks for your help!