How to have groceries delivered to bell service directly?

[sethschroeder]

How do you make sure grocery delivery is delivered directly to bell services?

Is Instacart fine or should we use a different service?

We get in late so looking at having them just held until we get there but have always met them directly in the past.

Also Beach Club have freezers or just fridges? Will that be an issue with bell service getting them?

 

[CarolynFH]

As far as I can remember, I have not read of groceries being delivered to anywhere other than Bell Services at the DVC resorts. And as far as I know, Bell Services has freezers as well as refrigerators at all locations.

I have read many reports of satisfaction with Instacart deliveries to DVC resorts. And I have read reports of issues with deliveries by Instacart as well as by other delivery services. So I would be comfortable using Instacart myself.

The Instacart shopper should know, but it's probably a good idea to remind them to separate items needing refrigeration from those needing freezing from those that can be stored at room temperature and to label each group clearly.

 

[sethschroeder]

The Instacart shopper should know, but it's probably a good idea to remind them to separate items needing refrigeration from those needing freezing from those that can be stored at room temperature and to label each group clearly.

We have used Insta in the past and it's been pretty good. So good idea on reminding them to seperate.

 

[Debbie Jean]

BC has both fridge and freezer. I include a delivery note with my order that says to deliver to bell services and hold for guest “name”. As I recall there is now a $6 resort fee for the service. Have used both Instacart and Kroger delivery without issue.

 

[thanxfornoticin]

BC has both fridge and freezer. I include a delivery note with my order that says to deliver to bell services and hold for guest “name”. As I recall there is now a $6 resort fee for the service. Have used both Instacart and Kroger delivery without issue.

There is a $6 charge for BS to deliver the groceries to the room. There's not fee for them to receive the order and store it. If a guest chooses to pick up the groceries themselves at BS, there's no charge. We've found most trips (and most orders), it's well worth the $6 and tip for the delivery. Instacart has worked great for us over the years.....

I'm not sure it's mentioned yet in the post, but BS will only accept non-alcoholic beverage groceries. If any alcohol is ordered, the person placing the order must be present to get the order.

 

[sethschroeder]

There is a $6 charge for BS to deliver the groceries to the room. There's not fee for them to receive the order and store it. If a guest chooses to pick up the groceries themselves at BS, there's no charge. We've found most trips (and most orders), it's well worth the $6 and tip for the delivery. Instacart has worked great for us over the years.....

I'm not sure it's mentioned yet in the post, but BS will only accept non-alcoholic beverage groceries. If any alcohol is ordered, the person placing the order must be present to get the order.

$6 total or is it per item/bag?

 

[Debbie Jean]

There is a $6 charge for BS to deliver the groceries to the room. There's not fee for them to receive the order and store it. If a guest chooses to pick up the groceries themselves at BS, there's no charge. We've found most trips (and most orders), it's well worth the $6 and tip for the delivery. Instacart has worked great for us over the years.....

I'm not sure it's mentioned yet in the post, but BS will only accept non-alcoholic beverage groceries. If any alcohol is ordered, the person placing the order must be present to get the order.

I’m sure you’re correct… the charge is for BS to deliver to the room. Like you, I appreciate calling and having the groceries brought up for me… money well spent!

And yes, it’s one charge for the order, not per bag.

 

[toesmom]

When we had groceries delivered to Boardwalk Villas last year, we tipped bell services, so I don't think $6 is expected to be the tip. Especially for delivery of typically 8 grocery bags, water etc etc. I think it is the charge that the hotel places on having deliveries to the hotel, similar to having delivery through USPS or Fedex to the hotel. $6 is not the tip to bell services for delivery, maybe I am wrong?

 

[Debbie Jean]

When we had groceries delivered to Boardwalk Villas last year, we tipped bell services, so I don't think $6 is expected to be the tip. Especially for delivery of typically 8 grocery bags, water etc etc. I think it is the charge that the hotel places on having deliveries to the hotel, similar to having delivery through USPS or Fedex to the hotel. $6 is not the tip to bell services for delivery, maybe I am wrong?

Yes, it’s listed as grocery delivery on your hotel charges. Tip is extra.

 

[Sandisw]

If you have alcohol, and do Instacart. someone needs to meet with an ID. I just used them last week.

I don’t know if other services can deliver without the guest if alcohol is included.

 

[eticketplease]

$6 total or is it per item/bag?

For groceries it is per order but if you get prime delivered I believe it is $6 per package

 

[peacefrogdog]

We were charged the $6 (total for around 6 bags0 as a grocery handling fee, but we did have them deliver to our room.

 

[juliebee]

We had groceries delivered to both Boulder Ridge and Boardwalk in May and neither time had any charge by the resort. The groceries were dropped off to bell services and we picked them up rather than have bell services deliver it. We used Water Butlers and were happy with their service.