How to contact a winner on Ebay?

Discussion in 'Community Board' started by Tigger2ntinkerbell, Jan 10, 2019 at 2:22 PM.

  1. Tigger2ntinkerbell

    Tigger2ntinkerbell DIS Veteran

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    I put something on Ebay, it sold. But I forgot to put my contract email on ad. Can I contact the winner and give them my email or is this a Violation of Ebay rules.
    TIA
     
  2. mmcxiiad

    mmcxiiad Mouseketeer

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    you should be able to contact the winner through ebay messaging. When you click on the item, inside "my eBay" you should see a link to contact buyer.
     
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  4. lynxstch

    lynxstch I Love Figment

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    The person who won the auction should have gotten an email from ebay. Either telling them to pay, or how to contact you. I believe you should also have received one telling you that your item sold and what to do next. On your 'my ebay' page, you should also be able to see a link to your sold item. To the right of that there should be options (maybe under 'more'), and you can also contact a seller/buyer that way.
     
  5. Squirlz

    Squirlz DIS Veteran

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    I almost bought a car yesterday. Someone retracted a bid and suddenly I was high bidder with 1 hour to go! Thankfully I was outbid...I really wasn't ready for it!
     
  6. Lynne M

    Lynne M Moderator Moderator

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    All of your communications with your buyer should be through eBay's messaging system. If there's a dispute, you want eBay to have a record of what you promised, what the buyer agreed to, etc.
     
    firefly_ris, lynxstch and Imzadi like this.
  7. DisneyHardin

    DisneyHardin DIS Veteran

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    If you try to put in your e-mail address through ebay messaging system, it will kick the message out because all communication has to be through their system.
     
  8. Tigger2ntinkerbell

    Tigger2ntinkerbell DIS Veteran

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    Thank you all. I was able to contact the winner.
     

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