How many of you lost your pirate rooms?Going on a Rant

[laxplaya1346]

I'm quite upset by this issue since I could not make it out to WDW until August next year so I traded my bird hat for one and it was a very reliable friend. I asked him if he had used the code and he said no, that he had one saved for himself. So A week went by and as rooms started to dissappear my friend's and I rooms stayed. Yesterday I got back from camping and was about to use that room as a street for the backlot tour and stunt show and to my suprise it was gone. My friends was also gone even though he was the one who picked it up at WDW and only used it once. I know the issue with the codes and when I entered my well code I was so happy I traded my magic for a code that was worth 1 credit! I'm very dissapointed and just wanted to share my thoughts. I understand VMK staff is pulling it's hair out trying to catch people. But it's 2 bad some of us got caught in the mix up. Well wanted to get my rant out and as sorcerer would say, I'm stickin to it

 

[WDWfan36]

That stinks! It never happened to me but still that stinks. Maybe write to VMK telling them what happened and stuff.

 

[YCKid]

Wow that really stinks. Hope after a while it comes back.

 

[Someybody]

I'm loosing a lot of my pirate quest stuff. VMK won't even talk to me! But that's another quest. And this quest is retired!

 

[Lady Boadicea]

If your room was from an original code you should write vmk and let them know. As far as I know they were only taking away the rooms and wells that came from the multi-use codes that were an accident when the quest was first released.
Lady

 

[punkskateboarder]

this really stinks

 

[tigressjewel]

I am fuzzy on the details of all this. Did the people who had the original codes know that they were working more than once and it was a bug? It doesn't seem to me that anyone who got these was out to scam or anything. Now I have to say that upon discovering the codes would work more than once, they weren't really right in trading them for rare items, however, its not like they obtained the codes by hacking or something, it was a vmk error. Why is vmk punishing players for their error? They caught it fast so why not just let it go and let the players keep their stuff, especially since some traded rare things for a used code and I'm sure many people didn't know it was a used code. I just don't see what the harm would have been to let people keep those few extra rooms.

 

[PrincessOp]

I agree 100% with what you said, TigressJewel. It was VMK's error. They should do the right thing and let people keep the things they got. After all, they never specified that the codes were NOT multi-use, so nobody has broken any rules by re-using them. I think this situation has been handled very poorly and teaches kids that the way to handle making a mistake is to not own up to it and punish the innocent. Shame on you, vmk staff.

 

[LittleDragonErin]

After all, they never specified that the codes were NOT multi-use, so nobody has broken any rules by re-using them.

Not taking sides here but just pointing out on the back of the card in the fine print it does say: Limit one virtual prize per Reward Card redeemed. Subject to restrictions and change without notice.

 

[Lil' Debbie]

My son had that room taken away, which we told him to expect, but he also lost the contents that were in that room: 2 BB blue chairs, BB green chair, 2 green crates, and another well (this code was good). These items did not go back into his inventory and he was very upset about that~to the brink of tears. We sent a message to staff and we hope to hear from them someday, but since we were mainly a family team, we will share with him. But it has taught him a very valuable lesson about using codes that may not be on the up and up. We have taught him, "If it sounds too good to be true, then it must be too good to be true." Not the way I wanted him to learn that lesson, but he actually repeated to us~unfortunately a little too late.

 

[mtblujeans]

Why would other Pirate things be disappearing?

 

[lovethattink]

I am fuzzy on the details of all this. Did the people who had the original codes know that they were working more than once and it was a bug? It doesn't seem to me that anyone who got these was out to scam or anything. Now I have to say that upon discovering the codes would work more than once, they weren't really right in trading them for rare items, however, its not like they obtained the codes by hacking or something, it was a vmk error. Why is vmk punishing players for their error? They caught it fast so why not just let it go and let the players keep their stuff, especially since some traded rare things for a used code and I'm sure many people didn't know it was a used code. I just don't see what the harm would have been to let people keep those few extra rooms.

Well said! To those who entered orginal codes, there should be no problem as long as you or your friends kept the original cards. It may take time, but with the original card it should be easy to prove to vmk that you did the quest and have and 1st code.

 

[joethbob]

i at first had lost a copied room but then i just got bak from WDW so i got the room i hope it doesnt dissappear to ( and for the copied rooms or the rooms they took away they gave me a magnifilints fortress room so i got a free room) but for you ppl who lost an original room i am sorry and GO ON WITH YOUR RANT!!!!!! gl but i feel like doing this sometimes to the computer --> , gl gl

 

[Caterpillar AEIOU]

I really think they ,messed this up big time.

They should have just disabled the code, but let everything that was traded alone.

 

[qruthie]

Not taking sides here but just pointing out on the back of the card in the fine print it does say: Limit one virtual prize per Reward Card redeemed. Subject to restrictions and change without notice.

I tend to be a devil's advocate so while what you have written is correct, I think the multiple use code bug could have been considered to fall into the, "change without notice" part of your quote. Granted, that clause is probably there to allow VMK to suddenly make the prize code invalid. Then again, maybe they decided that clause means they can take away the prizes any time they feel like doing so? I don't know. I'm not a lawyer, I dont play one on tv and I'm not about to hire one to interpret the fine print on VMK cards.

My real opinion is that I don't see the harm in letting everyone keep the rooms and wells they obtained as a result of the bug. People who traded for wells should at least get their items back. It's sad to assume that people who traded for the wells knew about the bug. If they knew about the bug wouldn't they just enter the code rather than trade away their rare items? Trading for room codes is a bit different because it's difficult to trade any codes without going against VMK values. You either have to do a lot of dictionary dancing or arrange a trade outside of the game. I'm guessing VMK staff isn't going to be very sympathetic for someone who traded for a room code. But again, I don't see the harm in letting everyone keep the rooms they had.

VMK is supposed to be a marketing tool for Disney. I think it works best when the audience is pleased. But that's just my not so humble opinion. Personally, this mess has discouraged me from rushing to spend my money on anything Disney in order to get VMK prizes. I PROMISE I won't be the first person on the block to take advantage of any VMK cross promotions in the future. It's not worth the risk. I will wait to make sure any "opening day" bugs are fixed before I even consider spending my money.

 

[LittleDragonErin]

VMK is supposed to be a marketing tool for Disney.

IMHO, this is exactly why they took the rooms away. Remember, all these in park rewards are made to get players to come to the parks. So if they got the prize without going to the park, what point is there? This is how VMK makes money since it is a free game.

 

[JulyGirl]

IMHO, this is exactly why they took the rooms away. Remember, all these in park rewards are made to get players to come to the parks. So if they got the prize without going to the park, what point is there? This is how VMK makes money since it is a free game.

I agree.

 

[qruthie]

IMHO, this is exactly why they took the rooms away. Remember, all these in park rewards are made to get players to come to the parks. So if they got the prize without going to the park, what point is there? This is how VMK makes money since it is a free game.

I don't doubt that at all. I just feel the controversy over the bug isn't worth the potential money they would get from people going to the parks. For example, whether or not I had the codes, I don't have a Disney trip planned for the near future. They wouldn't have lost a cent if I had entered the codes.

What bothers me most is there are people who did the quest and still had their rooms and wells taken away. Now it is up to those players to figure out why their prizes were taken away (not everyone in VMK reads this board) and they have to contact the black hole to try to get their prizes back. That's a lot to ask of a person who has already given Disney their money.

 

[shellybellypolo]

i totally agree with u peeps. my friend had all the stuff and went to wdw to get them, no multi-used codes. all of his things were taken away, and he never got them back. he is really sad and mad. i traded a wanted poster and some other stuff for my well, hope it doesn't get taken away!

 

[LittleDragonErin]

What bothers me most is there are people who did the quest and still had their rooms and wells taken away.

I think that is the only thing that really irks me about this situation. They can see what code was entered to obtain the room. And since rooms can't be traded, there really is no need to trace things back to their source. They can also see when the code has been entered, so if it was entered after the problem was fixed, should it not be a good code?

I was at the park the day this happened. I got a couple rooms that day and traded one off that evening. The code was entered the next day AFTER the problem had been supposedly solved. And a day after that, my friend had it taken away.

I submitted the problem to the black hole and SuzyQT got it fast tracked for me. But now I'm back to square one as I got a response that they cannot fix a problem that isn't my own (as I traded the code off and was no longer the person who entered it).

Isn't this my problem still, as I was the person who traded? Granted it was to a friend. But what if it wasn't? That other person would now think I scammed them since it happened after the problem was supposedly solved.

Anyway, it's a confusing mess that has happened before. But VMK has always made some puzzling decisions in its day. What can we do?