How is Amazon w/ returns?

[WeLoveLilo05]

I am thinking of ordering a pair of shoes, just don't know if they will fit. How are they with returns?
I always buy from them but its usually toys for the kids or books.

 

["Got Disney"]

I use Amazon all the time and have never ever had a problem returning anything. If it is not sold by Amazon you will see a ratings chart....when you click on other stores that sell them. I would be sure that if it is not "Amazon" selling them but shown links on Amazon for them than you buy from the highest rating choices.

Other than that I buy directly from them and also through the choices they give ...and have been pleased. Mater of fact that is the only place I go when I want to buy something. I have a yearly thing with them that I pay $75 a year for so i can get my stuff the next day....and I always have...it amazes me how fast it gets here.

Good luck!

 

[Charade]

I am thinking of ordering a pair of shoes, just don't know if they will fit. How are they with returns?
I always buy from them but its usually toys for the kids or books.

Usually pretty good. You'll most likely have to pay return shipping but they make it really easy. You log into your account and open up the order you want to return and then you can print a return UPS label. The cost of the shipping will be deducted from your refund.

The one thing I don't like about Amazon is they don't have any price protection when a price drops. If you buy something today for $99.99 and tomorrow it's $79.99, they won't refund you the difference. One way around it, and as long as return shipping isn't more than the difference, is to return the first item and order another one at the lower price.

 

[OhioStateBuckeye]

I didn't have a great time shopping with shoes on amazon. First, I had to pay the return shipping. Second, they did this weird refund deduction from what I paid because they were originally on sale, I still do not understand why I didn't get all my money back, and I still have the email they sent me.

I email them for an explanation, but all I got back was the standard 'we're sorry but we aren't going to do anything for you' response. I would steer clear of amazon in regards to shoes.

 

[bicker]

Amazon.com is a rare bastion of remarkably great customer service in a marketplace devoid of such due to the effects of cost-cutting to keep prices low. Amazon.com seems to use a good bit of its cost-advantage stemming from the fact that they're both huge and have no B&M presence to provide this superior service.

Do be aware, though, that Amazon.com sells things, but also other companies sell things through Amazon.com. Even within that second category, there are two different approaches: Companies that use Amazon.com just for the sales and money side of things, and companies that also have Amazon.com "fulfill" the order (i.e., ship it). However, in either case, the customer service provided, especially as it pertains to returns and such, are the policies of the actual seller, not Amazon.com. Amazon.com only provides customer service for things you actually purchase from them; if you buy something from someone else, on their website, then your recourse, should something go wrong, is with the actual seller. In a way, Amazon.com is both a store and a mall that contains other stores.

 

[DMickey28]

I have had nothing but exceptional service for items purchased directly from Amazon. I have never bought anything that was not directly from them though. The shipping was always too high for me!

I also have the free two days shipping Prime Membership but mine is through Amazon Mom. I get amazing deals on wipes and diapers. I use cloth but buy diapers for back-up and grandparents. I just bought a box of Pampers wipes, 720ct. for $1.51. A dollare and fifty one cents. Early this week I bought a box of Luv's size 4 diapers, 180ct., for $7.

 

[shinysparklybubbles]

See if you can get then on zappos.com. They have free shipping both ways! I love zappos

 

[shinysparklybubbles]

[QUOTE I just bought a box of Pampers wipes, 720ct. for $1.51. A dollare and fifty one cents. Early this week I bought a box of Luv's size 4 diapers, 180ct., for $7.[/QUOTE]

How did you get the wipes so cheap?!?!?