To redeem your Rewards Dollars, you need to contact Visa. They will issue you a "debit card" and apply the money to it. The cards do have an expiration date on them (2 years I believe) so do not have your dollars transferred to your card unless you know you are going to be using them. You will forfeit your dollars if they are put on a card that is going to expire before you use them. You can use the money at Disney, Disney online, and the Disney store. If you are going to pay the balance of your hotel when you check in you can use it but I do not believe that you can give it to the AAA agent. Hope this wasn't too confusing