Goofyzgurl
DIS Veteran
- Joined
- Mar 20, 2001
- Messages
- 2,133
Regal Palms resort.
We had not planned on coming to orlando until december but dm decided that since my aunts and cousin had come to town from overseas we would take them down for a short trip. I literally had one weeks notice so I booked through hotelkingdom.com. We decided on Regal Palms resort for one main reason, it was the basically the only place that had availability and the space for the whole family to be in one unit instead of 2-3 units. I was pretty excited to try a new place. I read on tripadvisor the mixed reviews, but between the good and the bad reviews I went ahead and booked. It's really easy to get to, we just took 27 from the Florida Turnpike and it took us straight to Sand Mine Road. The Publix is pretty close and I guess you could even walk to it, but I'm on vacation, I'm driving even if it is to the hotel pool. We're on Miramar, one of the 3 streets so when you turn into the resort it's the street that you turn into. So far it's a pretty small resort, but I saw the new units that are under construction; It won't stay small for long. When I first checked in, they couldn't find my ressies. She kept saying that the only Smith they had was John Smith. Since I'm such a anal planner, I brought all my documents. When I came back in from getting my confirmation paperwork, the attendant told me, "oh yeah they put it under my first name (which I had been saying all along) Smith. What? Anyways, we drove to the townhouse which I liked. I love being able to drive right up to the door and bringing in my things. I mean it's right up to the door, about 4 steps and I'm at the front door. We had a back patio, but from looking around the only townhouses that have a balcony are the ones on the ends. I love having 4 bedrooms and I love not having someone above me.
The unit that we were assigned had 3 bedrooms upstairs with a main master bedroom with a bathroom, there is also a separate bathroom for the other two bedrooms. The bedroom downstairs has a bathroom that opens from the hallway and the bedroom. It also has door that goes straight outside. I'm still trying to figure that one out.
The first night we were there, my aunt was about to go to bed when she pulled back the covers, the pillow had a head print and hair on it like someone had already slept in the bed and just put the covers up. I called to get new sheets and explained the situation but the front desk kept misunderstanding that I did not want maid service but just clean sheets. She argued with me by telling me that I needed to wash the sheets. She proceeded to tell me that it was not a hotel and they don't change sheets. Finally I just got tired of it and told her that I didn't have clean sheets and that I never had clean sheets in the first place and now I don't even know if any of the sheets are cleaned. I think she finally got it. She told me that she would put in an order for some clean sheets to be dropped off in the morning. Yeah, thanks! So that means that my aunt has to sleep on some dirty sheets in the mean time. When we got into bed our sheets weren't smelling too great either, it smelled like men's cologne. Like our food, I just prayed over it. I was way too tired from the drive and the fight was gone from me that night.
We, like every one else on the block, put the kitchen trash curbside the next morning because for some reason you just cannot fit all the kitchen trash into a waste basket the size of a bathroom trashcan.
After unpacking, i went to the kitchen to get some water, and noticed a couple of the glasses in the cabinet weren't cleaned. I went to wash the the glasses and there was no dish soap or sponge. I felt like I was really roughing it. Whatever happend to the cute little bottle of Dawn dish detergent like the Beach Club gives out. I said forget it, I needed a shower anyways. DH and I got the main master suite upstairs with the bathrom in it since we needed more room for the baby crib. The resort charges $15 a day for a crib so we brought our own. Disney also puts them in the rooms on request for free. I went ahead and tried out the extra big and deep tub that we had. They give soap, but it's the size of your pinky toe. The disney hotels give you those big Mickey soap with the shampoo that tangles your hair. There were also no wash cloths. I don't know about anyone else but I'm a wash cloth kind of girl, been that way for the past 13 years now. I like the wash cloth, I need the wash cloth. There were no wash cloths. For those who have a thing about water pressure, it was fine, not to hard not too soft. So no soap, no dish soap and no wash cloth, good thing Publix was so close because I was going to be making a visit in the morning.
On the first night, my aunt went to her bedroom and told me her tv wasn't working . It was pretty late that first night but the next night I called it into maintenance and a maintenance man came by within twenty minutes. He looked at the tv said we weren't supposed to have it anyways because we already had two tv's in the unit and not to touch it. WHAT the?@#$@#$ I also did not get the sheets that was promised for my aunts bed. I went through it with the front desk again-no maid service, you must clean your own sheets, etc. After going through the whole I never got clean sheets in the first place, the clerk told me that it would be in the next day, well, heck we were checking out the day after that. We never did get those clean sheets either.
The question is would I stay here again? No soap, no dish soap, no wash cloth, no clean sheets, no clean dishes.... I'm not recommending that someone else doesn't go, but take a look at the reviews that are out there and know what to expect. Don't expect anything so when you do get some clean sheets it'll be a pleasant surprise. The price and townhouse was nice. Would I stay there again? It wasn't bad, but it wasn't too good either. I don't think so, not if I had a choice.
We had not planned on coming to orlando until december but dm decided that since my aunts and cousin had come to town from overseas we would take them down for a short trip. I literally had one weeks notice so I booked through hotelkingdom.com. We decided on Regal Palms resort for one main reason, it was the basically the only place that had availability and the space for the whole family to be in one unit instead of 2-3 units. I was pretty excited to try a new place. I read on tripadvisor the mixed reviews, but between the good and the bad reviews I went ahead and booked. It's really easy to get to, we just took 27 from the Florida Turnpike and it took us straight to Sand Mine Road. The Publix is pretty close and I guess you could even walk to it, but I'm on vacation, I'm driving even if it is to the hotel pool. We're on Miramar, one of the 3 streets so when you turn into the resort it's the street that you turn into. So far it's a pretty small resort, but I saw the new units that are under construction; It won't stay small for long. When I first checked in, they couldn't find my ressies. She kept saying that the only Smith they had was John Smith. Since I'm such a anal planner, I brought all my documents. When I came back in from getting my confirmation paperwork, the attendant told me, "oh yeah they put it under my first name (which I had been saying all along) Smith. What? Anyways, we drove to the townhouse which I liked. I love being able to drive right up to the door and bringing in my things. I mean it's right up to the door, about 4 steps and I'm at the front door. We had a back patio, but from looking around the only townhouses that have a balcony are the ones on the ends. I love having 4 bedrooms and I love not having someone above me.
The unit that we were assigned had 3 bedrooms upstairs with a main master bedroom with a bathroom, there is also a separate bathroom for the other two bedrooms. The bedroom downstairs has a bathroom that opens from the hallway and the bedroom. It also has door that goes straight outside. I'm still trying to figure that one out.
The first night we were there, my aunt was about to go to bed when she pulled back the covers, the pillow had a head print and hair on it like someone had already slept in the bed and just put the covers up. I called to get new sheets and explained the situation but the front desk kept misunderstanding that I did not want maid service but just clean sheets. She argued with me by telling me that I needed to wash the sheets. She proceeded to tell me that it was not a hotel and they don't change sheets. Finally I just got tired of it and told her that I didn't have clean sheets and that I never had clean sheets in the first place and now I don't even know if any of the sheets are cleaned. I think she finally got it. She told me that she would put in an order for some clean sheets to be dropped off in the morning. Yeah, thanks! So that means that my aunt has to sleep on some dirty sheets in the mean time. When we got into bed our sheets weren't smelling too great either, it smelled like men's cologne. Like our food, I just prayed over it. I was way too tired from the drive and the fight was gone from me that night.
We, like every one else on the block, put the kitchen trash curbside the next morning because for some reason you just cannot fit all the kitchen trash into a waste basket the size of a bathroom trashcan.
After unpacking, i went to the kitchen to get some water, and noticed a couple of the glasses in the cabinet weren't cleaned. I went to wash the the glasses and there was no dish soap or sponge. I felt like I was really roughing it. Whatever happend to the cute little bottle of Dawn dish detergent like the Beach Club gives out. I said forget it, I needed a shower anyways. DH and I got the main master suite upstairs with the bathrom in it since we needed more room for the baby crib. The resort charges $15 a day for a crib so we brought our own. Disney also puts them in the rooms on request for free. I went ahead and tried out the extra big and deep tub that we had. They give soap, but it's the size of your pinky toe. The disney hotels give you those big Mickey soap with the shampoo that tangles your hair. There were also no wash cloths. I don't know about anyone else but I'm a wash cloth kind of girl, been that way for the past 13 years now. I like the wash cloth, I need the wash cloth. There were no wash cloths. For those who have a thing about water pressure, it was fine, not to hard not too soft. So no soap, no dish soap and no wash cloth, good thing Publix was so close because I was going to be making a visit in the morning.
On the first night, my aunt went to her bedroom and told me her tv wasn't working . It was pretty late that first night but the next night I called it into maintenance and a maintenance man came by within twenty minutes. He looked at the tv said we weren't supposed to have it anyways because we already had two tv's in the unit and not to touch it. WHAT the?@#$@#$ I also did not get the sheets that was promised for my aunts bed. I went through it with the front desk again-no maid service, you must clean your own sheets, etc. After going through the whole I never got clean sheets in the first place, the clerk told me that it would be in the next day, well, heck we were checking out the day after that. We never did get those clean sheets either.
The question is would I stay here again? No soap, no dish soap, no wash cloth, no clean sheets, no clean dishes.... I'm not recommending that someone else doesn't go, but take a look at the reviews that are out there and know what to expect. Don't expect anything so when you do get some clean sheets it'll be a pleasant surprise. The price and townhouse was nice. Would I stay there again? It wasn't bad, but it wasn't too good either. I don't think so, not if I had a choice.
I hope that didn't affect your entire vacation too much... 
