Hoop Dee Doo and wheelchairs

[joanchris]

According to Allears wheelchair seating is only available in level 1, but I checked wheelchair accessibility and it still gave me options to choose level 2 or 3. Anyone know what is correct? I'd love to save a few $ by choosing level 3, especially since DD doesn't eat (I know we're paying for the entertainment), but don't want to show up and not be able to be seated, or have to find a way to get her and her chair up stairs!

 

[SueM in MN]

I know people have posted that they paid level 2 or 3 and sat on the main floor with a wheelchair.

Someone who has been there can correct me if I am wrong in exactly how they do it, but my understanding is that per the ADA, they need to offer wheelchair seating in all price categories. They can't force someone to pay more just because they need accessible seating.
To comply with the ADA, they would offer a certain number of accessible seats at each price point (in proportion to the number general seats at that price point), even if the less expensive area is not accessible. When that price point is gone, it will no longer show up when you search for wheelchair accessible and you would have to pay more for seats in the next price point, the same as other guests would.

Since you can cancel, I would take the level 3 seats since you don't know how long they will be available.

 

[ttintagel]

Level 3 seating is normally all upstairs, but since they don't have an elevator, if you make a reservation for level 3 and note that you're using a wheelchair, they will seat you in the downstairs area tha's usually considered level 2. The reason I know is, I broke my foot on my 2011 Disney trip and started using a wheelchair. When I called to see if they could switch our reservation to the ground floor they said that normally they would but there weren't any empty tables left. I ended up hobbling up the stairs on crutches - not very fun! It was worth it once the meal and show started, though.

 

[Betty Rohrer]

also be prepared to enter HDDR thru Trails End and the secret door as there are steps at every door there. there is no elevator to the upper floor which is where cat 3 is seated and cat 2 is both floors. they will seat you on first floor if room but there could be no seating avaible

 

[SueM in MN]

If you are choosing wheelchair seating, it won't show availability on the website if all the wheelchair seating is gone though.

 

[dismom57]

I always book level 2 and note the need for wheelchair accessibility. Last year they tried to seat us at the tall tables at the back, that did not last long. We are usually seated along the sides of the main floor, as we are a smaller party.

 

[TheRustyScupper]

1) There is no wheelchair access for the balcony (regardless what people say about ADA).
2) None.
3) Zip.
4) Da Nada.
5) However, tables #044 and #045 on the main floor are reserved for wheelchairs.

 

[SueM in MN]

1) There is no wheelchair access for the balcony (regardless what people say about ADA).
2) None.
3) Zip.
4) Da Nada.
5) However, tables #044 and #045 on the main floor are reserved for wheelchairs.

no one said there was wheelchair access to the balcony.

It's the price point that there has to be access to, not the location.

This is from ADA:
Many existing facilities may not have accessible seating in all price categories because of existing architectural barriers. Under the ADA, a venue must remove such architectural barriers where doing so is readily achievable. What is readily achievable ("easily accomplishable and able to be carried out without much difficulty or expense") depends on the venue's architectural structure and resources. In those situations where it is not readily achievable to remove the barriers in a part of an arena or auditorium, the venue must offer a proportional number of seats in an accessible location at the same price. The ratio of the total number of seats in the non-accessible price level to the total number of seats in the venue is used to determine the number of accessible seats that must be provided in an accessible location.

Which is found here:
http://www.ada.gov/ticketing_2010.htm

And here:
http://www.ada.gov/taman3.html
(Dinner theaters would be included in theaters)

 

[Baklava]

This is one of those tiny scraps of "bonus" that occasionally surfaces with a disability. They must offer a Category 3 price point for accessible seating but since category 3 is not accessible, they will charge you the cat 3 price for a better seat because it's cheaper than installing an elevator. Enjoy. Those little silver linings are few and far between and you should have a great time!

 

[limabeanmom2003]

We've done HDD many times and I think level 2 seats offer the worse view. If you want a good view, I would recommend booking category 1 seats. Normally category 3 seats offer a great view from above, but if you are going to end up in category 2 anyway I'd go with category 1.

 

[ttintagel]

The biggest problem I had getting into the Hoop Dee Doo was that there were a lot of unsupervised children playing on the wheelchair ramps and hanging off the railings. They wouldn't move when asked, so I had to just inch forward as best I could.

 

[DG25]

If you call and explain your situation they are very helpful and answer your questions. I called a week ago and asked for catagory 2 seating, paid and then asked her to mark that we sit upstairs. She said we can not guarantee any specific place, I said no that does not work for us because the downstairs back is catagory two also. She said yes. I said we have a guide dog and we do not wish to be downstairs where cast members walk around and dance, because sometimes the dogs tail or paw slides out and we don't want it stepped on. She said, oh that is totally different, I will mark on the reservation, catagory two upstairs only, because you have service dog, they will accommodate you. I said thank you very much.

 

[Betty Rohrer]

If you call and explain your situation they are very helpful and answer your questions. I called a week ago and asked for catagory 2 seating, paid and then asked her to mark that we sit upstairs. She said we can not guarantee any specific place, I said no that does not work for us because the downstairs back is catagory two also. She said yes. I said we have a guide dog and we do not wish to be downstairs where cast members walk around and dance, because sometimes the dogs tail or paw slides out and we don't want it stepped on. She said, oh that is totally different, I will mark on the reservation, catagory two upstairs only, because you have service dog, they will accommodate you. I said thank you very much.

we have had CMs sing and dance upstairs as well as down stairs I would make sure that they let cast know about the dog and which table you are at. one time we were there special evening and at one place in show CM wanted us to stand to be greeted but I couldn't stand because of no ECV at table. CM was fine with it but felt bad that he had asked me to stand when I couldnt

 

[Tonka's Skipper]

The biggest problem I had getting into the Hoop Dee Doo was that there were a lot of unsupervised children playing on the wheelchair ramps and hanging off the railings. They wouldn't move when asked, so I had to just inch forward as best I could.

Seems another parenting issue!.

Sorry you has this unnecessary problem.

AKK