Honouring Price on Booking?

[BudgieMama]

I called WDTC yesterday to give them our flight details for the DME, and my new invoice arrived over night. As I double checked it, I realised that it has increased to reflect the new ticket prices.

They don't open to 10am today, but just wondering whether they're likely to tell me "tough luck" or whether they should be honouring the ticket price we booked and is on all our other invoices?

 

[Elise79]

Give their them a call and they will sort it - add DME shouldn't alter any other details.

 

[dixonsontour]

I'd call. Sometimes they send a first invoice automatically then the correct one with 48 hours.

I had to adjust our reservation recently to add 1 extra person and the man on the phone said ignore first one and correct one turned up shortly after. First one had cost of dining on as free dining no longer running for 2016 but he explained someone had to manually adjust to remove dining cost and add it free and second invoice was correct

 

[BudgieMama]

I got a lovely CM on the phone who looked through our invoices, apologised and said he'd get it sorted. Phew! Glad I was paying attention!

 

[LiquidSunshine]

Glad you got it sorted out Clare