Help! We received wrong tickets

[Patcw]

I ordered MVMCP tickets last week for 12/7. In today's mail I received tickets for 10/8 Halloween Party. I hope I don't have a hard time getting this problem resolved.

Has anyone else have problems ordering tickets.

 

[TDERadulski]

Did you order the tickets online? If so, were you sent a confirmation email with the information? I would call Disney tomorrow and tell them what happened. Hopefully it can get resolved for you!
Pixie dust being sent your way!!

- Tara

 

[Cleokitty]

We had to change our December vacation dates after ordering our MVMCP tickets. We had already received our tickets for the party, and I just called WDW ticketing at 1-407-566-4985 and explained the situation. They were very understanding. We mailed our original tickets back and they exchanged them out for the new date. Their hours are M-F 8:30a-4:45p EST and Saturdays 8a-4:15p EST.