Help! Upgrade tickets?

[serendipityaey]

Help! How do I upgrade a ticket from 2 days to 3 days before reservations run out!

 

[tlovesdis]

Help! How do I upgrade a ticket from 2 days to 3 days before reservations run out!

You can only do that at the ticket booth.

 

[tnzzz]

I did this over the phone a few weeks back. So if you’re not local it might be worth calling and asking because it’s doable but a bit of a hassle. I had to purchase new tickets and make new reservations on the app while on the phone with the CM, then they put in for my original tickets to be refunded and I had to cancel the reservations tied to those tickets. Refund for first set of tickets came through about a week later.
I was a bit worried I’d screw up and cancel the wrong tickets or lose my dining reservations but it all worked out ok. So it’s not really an upgrade but got me that extra day I wanted to add on.

 

[serendipityaey]

Thank you! I panicked, my brother waited until the last minute to buy his tickets and it was all wrong lol. I of course had my tickets purchased months ago lol.

They wouldn’t take my call at all but I did get someone on chat on the app right away! They also refunded the old tickets and had me purchase new ones while in the chat session. They sent a form to put the confirmation number in for the old and the new and took care of it all. The refund will be on my brothers card so I won’t know when that goes through but problem solved!