Help me convince dh to try Jetblue!!!

[loveysbydesign]

We've only flown SW out of Philly before and I'd like to try JB out of Newark. DH is afraid to book w/JB due to past issues they've had. Help convince him to try JB please!!!

 

[salmoneous]

3 Channels of ESPN. What more convincing does a guy need?

 

[ruadisneyfan2]

3 Channels of ESPN. What more convincing does a guy need?

no offense, but this would do nothing for my dh.

I don't blame him. We love SW!!!
Sorry, I'm no help to you. JMHO.

 

[klwdisney]

We won't fly anyone BUT Jet Blue! Every airline has had it's issues. Jet Blue has been very open about working to correct past problems. We feel that their prices are great, they usually arrive early, there's more legroom on the planes and you can't beat having a TV and satellite radio to keep you occupied!!!

 

[danjoan14]

Plus JetBlue has assigned seating too! That's one thing I don't like about SW.

 

[bradk]

what issues, february? when the WEATHER caused issues? granted JB and JFK each had their own problems which didn't help much, but remember where JB is based. and JB went out and not only paid for the current trips but gave everyone additional free roundtrip vouchers. it cost JB $40 million and its president/ceo.

but all that aside.. why JB?

- founded by several former SWA executives
- their fleet is pretty much the newest of any airline all totaled
- dunkin donuts coffee on board (that works for some)
- 30-something channels of DirectTV with free headphones, some planes have XM in addition
- unlimited snacks and drinks
- leather seats
- the most legroom of any airline (they recently removed the front row - they had already removed the back row some time before)
- hassle-free, no-fee TRANSFERABLE credit when fares drop
- $25 change/cancellation fee when done online
- seats chosen by you at time of booking
- has consistently been rated the best airline by independent surveys such as the Conde Nast readers poll, JD Power & Associates and the Airline Quality Rating report, which uses statistics such as on-time, lost luggage, denied boarding, etc.
- very nice flyer rewards program, which is doubled when you check in and out online
- participating airline for RAC at Disney

and probably more that escape me at the moment.

 

[goofy4tink]

JetBlue got caught with planes in all the wrong places during a winter storm. It has happened to many, if not most, airlines. That is a chance you take if you fly during the winter months. They accepted responsibility and learned from their mistakes. The next storm, it was other airlines that got 'caught' but not JB. Sure, they cancelled a bunch of flights, but who wants to fly in nasty weather and risk sitting either on the runway or in a terminal??!!
I love JB...I have found them to be extremely helpful. I flew to Orlando last May, a day before my dh and dd. They had seats on a 4:30 flight, with a connection in NY, then on to Orlando. Well, when dh got to Logan, he found that they had had to cancel his flight, but they were going to put him on a later flight....ah, no, he would miss his connection in NY and be stuck there. So, it was now 3:00, there was a flight boarding at the moment. The reps rushed dh and dd through security and walked them to the gate, where as soon as they boarded, they closed the doors!!! My dh, who is extremely nudgy and picky, was suitably impressed with the way they handled the whole situation.
They are friendly, cooperative, fun to be around. They don't change flights very often, their fares are extremely competitive. I really can't find anything to say negative about JB. Well, I'm not happy about my fares to Florida this August but that's what happens when you fly on Sundays!!!!

 

[Simbee3]

I would only fly Jetblue to Florida. The TVS alone do it for my kids, not to mention the radio. The staff are always nice and and ready to help you with almost anything that you could need. Assigned seats. As soon as you purchase your fare you are then promted to chose your seats. So there is no confusion and your party could be together during the flight. I usually fly out of JFK, but since they no longer offer their 6am flight we are giving Newark a try this year. Who knows if you can convince your husband to fly JB we may be on the same flight.

 

[salbythec]

I have flown both SW and JB and keep comming back to JB. For my trip in Dec. (which i just booked) i am flying down 2 days earlier just to be on the safe side. I am doing that just for a piece of mind due to weather issues. I don't want to miss the boat!

 

[snowbunny]

I would go with whichever airport is closest to you and best fare...it's not going to make all that much difference. I like JB but if SW was closer/cheaper, I'd have no qualms about it either.

 

[kaytieeldr]

- $25 change/cancellation fee when done online

And only $5 more if you do these transactions with the help of a JetBlue employee (vs. at least $50 on most, if not all, other airlines that allow you to choose your seat at booking)

- has consistently been rated the best airline by independent surveys such as the Conde Nast readers poll, JD Power & Associates and the Airline Quality Rating report, which uses statistics such as on-time, lost luggage, denied boarding, etc.

As far as I know, JetBlue does not oversell their flights – so except under the most extreme circumstances, nobody who checked in on time and was in the gate area the required number of minutes in advance would be denied boarding.

Oh! And JetBlue VERY rarely changes flight times once they release fares for a given period – unlike various legacy airlines that release fares 331 days in advance, then change flights by two minutes sixteen different times, each time negating one’s preselected seats…

 

[Disney Ron]

what issues, february? when the WEATHER caused issues? granted JB and JFK each had their own problems which didn't help much, but remember where JFK is based. and JB went out and not only paid for the current trips but gave everyone additional free roundtrip vouchers. it cost JB $40 million and its president/ceo.

but all that aside.. why JB?

- founded by several former SWA executives
- their fleet is pretty much the newest of any airline all totaled
- dunkin donuts coffee on board (that works for some)
- 30-something channels of DirectTV with free headphones, some planes have XM in addition
- unlimited snacks and drinks
- leather seats
- the most legroom of any airline (they recently removed the front row - they had already removed the back row some time before)
- hassle-free, no-fee TRANSFERABLE credit when fares drop
- $25 change/cancellation fee when done online
- seats chosen by you at time of booking
- has consistently been rated the best airline by independent surveys such as the Conde Nast readers poll, JD Power & Associates and the Airline Quality Rating report, which uses statistics such as on-time, lost luggage, denied boarding, etc.
- very nice flyer rewards program, which is doubled when you check in and out online
- participating airline for RAC at Disney

and probably more that escape me at the moment.

brad, thanks for making us feel even better of our choice to fly JetBlue for the first time out of Boston in Sept. for our Free Dining trip!!! Just yesterday I also booked JB for our Dec. trip to WDW.

Can't wait!!!

 

[Starr W.]

Just wished they would fly out of DTW. As for their issues, you know what alot of other airlines had them in Feb also, but the media focused on JB. Hey I remember the fiasco at Detroit Metro with snow over the holidays a few years ago(NWA got hammered because they are the big dog there).

 

[MrsNick]

Absolutely the leg room, leg room, leg room (and pre-assigned seats).
DH is 6'3" so leg room is a big deal for us.

Even if SW did fly out of one of our nearby airports, DH would want to fly JB because of the legroom. I booked our trip down to MCO before I booked the return flight. Could've gotten a slightly better fare on Continental coming back to EWR, DH said no, he wants to fly JB for the legroom. The leather seats are very comfortable.

Additionally, I think DH would be annoyed with not having a pre-assigned seat and no guarantee that we could sit together, like on SW.

We love the TV's in the seatback. And, I would never make a decision on which airline to fly based on this alone, but we love that they serve DD coffee. America runs on Dunkin'!

Agreed about JB not changing their schedules drastically and ruining your seat selection. They did change our flight down to MCO by 15 minutes. No big deal, and they did not change our seat selection. On the other hand, last year we flew Continental, and they messed around with our flights in both directions, not once, but twice, resulting in the new schedule getting down there four hours later and getting home 90 minutes later. We lived with the change on the return flight, but called them on the flight down, and had them put us on an earlier flight closer to the original schedule.

Agreed about JB not overselling seats. Some people may not care since they figure that if bumped they could get a voucher for future travel, but in some cases, this is no good. When we flew Delta five years ago to get to our Disney Cruise, they started bumping people and I started panicking since the next flight was not until three hours later, which would have put us into a race to make it to the port in time for boarding the ship. Luckily, we got onto the original flight, but I learned my lesson. Fly down the day before if at all possible. If not, try to fly an airline that doesn't oversell.

JB seems to have learned from its mistakes in February. That said, Bavaria (travel guru that he is ) has pointed out that one reason they had such big problems is because they are not a legacy carrier. That means that they could not book their passengers on the other legacy carriers once those carriers were back up and running. That is one reason passengers were caught in the airports for days. Planes in all the wrong places, and couldn't put passengers on other airlines that had planes in the right places. That said, I'm willing to take that risk. YMMV