Hope someone sees this, dont know what to "search" for...
looking for a report from a mom who drove with a special needs child with asthma, they got in at 2am, needed 2 rooms connecting, they didnt get any requests even tho she had talked with special services... one thing after another went wrong, and she was trying to communicate her discontent with WDW and only one person was getting all the mail even tho she addressed it to others... maybe someone suggested she label it "personal and confidential"
anyway I was wondering how it turned out, because on the disability board Talking Hands also had an unacceptable trip due to the insensitivity of CM's.