HELP I got a DING

[hollieplus2]

But it's only for the return flight. How can I and can I switch the return flight only and get a credit for the original fare???

 

[KPtoys]

if its a round trip you have to cancel the whole thing to get the ding. see if your departure would be cheap enough to rebook.

 

[hollieplus2]

The departure flight it more. But on the Ding pop up it says one way but when I put it one way only the internet special comes up, no DING. Can't I buy the Ding one way and get a credit for the other return flight?

 

[KPtoys]

i think its an all or nothing cancel I could be wrong though.

 

[hollieplus2]

I was able to change it. I called Southwest and they canceled my return flight which resulted in a credit. I then used the credit to buy the one way ding online so now I have a $270 credit w/ southwest. WooHoo. I'm so happy now. I have two confirmation numbers now but oh well. I am going to save the money so I can buy a flight to Chicago and surprise my DH w/ Cubs tickets.

 

[KPtoys]

thats awesome!!! i am constantly getting the wrong info from SW people. I almost booked a RT but the person I spoke with told me they couldn't cancel 1 part of the trip. I love a deal. I saved myself $20 with a ding... not $270 but money is money

 

[hollieplus2]

The woman I spoke w/ had to get a manager to cancel my return flight but she didn't act like it was a big deal. I just told her I wanted to cancel my return and by the ding instead. She told me there would be a credit and I said good, I'll buy another ticket later.