That's really strange----because the only difference I had from what you had was the Beauty and the Beast seating. I had Ultimate Park Hopper and switched to MYW and saved $805 between the tickets and the hotel (I applied a code to the hotel at the same time)---so she did my hotel and ticket reservations separately.
When I switched to MYW, I also had DisneyQuest (not worth it) and the water parks (we didn't even get to them). You just get the base MYW ticket and add that option onto those tickets. And the longer you stay the cheaper it is. The difference between 8 and 9 day tickets was only a few dollars (under $10) for us 3.
If by chance you feel you were talking to a lazy CM that didn't want to take the time, I'd call back---just to see what another person might do for you. I had to call 3 times and I finally found a person that spent over an hour with me on the phone and it was worth every penny.