Concierge was fine. Not sure what your experience is with concierge services elsewhere - our was not extensive. Only thing we could compare was concierge services at the Poly at WDW (whic would rank a bit higher than this).
We ate breakfast there eery morning. They had bagels, cream cheese, croissants, chocolate croissants, several types of cereal, fruit such as watermelon, canteloupe, pineapple and mango, orang juice, milk, sodas, and muffins.
After breakfast, they seemed to have cookies and soda until about 5 when they chnged to a wine/cheese time. We are not drinkers, so know nothing about the wine. They had a canape - one type each night - like melba toast with crab mousse or cream cheese and cucumber. They also had grapes - maybe some other fruit and peanu butter and jellysandwiches and chips (I think they were available during the day also - Sun Chips, Lays, BBQ)
At 7 they reverted to cookies and soda and chips.
They closed promptly at 10:00. I wish they had stayed open until the parks closed. Would have been nice to beable to cme back and grab a soda or water.....
AT times, you neededto ask for what youwanted. The fridge with soda would be empty at times and you needed to ask them to get you something.
I had heard tips were encouaged if you got special services, but we didn't feel like wegot anything out of the ordinary.
A 8:30 theyhad a story time for younger children. Blanket and pillows on the floor with a disney bdtime story. That was nice.
As a rule I didn't think they did a very good job of communicating with you - the staff never asked how things were going - was there anything we needed help with, etc. Seems like a letter in the room would have been nice at the very least.
Overall, it was nice. We enjoyed ourselves very much. Would I pay a lot extra for thisservice? no - but if it were a good deal - not too much more - yes. The sheer convenience of having breakfast was worth some money!!
Have fun and enjoy!