Have you ever ordered a furniture item and got the wrong model when it was delivered? UPDATE in Post 12.

[Kennywood]

When my wife and I lived in a 2nd floor apartment, we needed a new couch. We picked out a nice one that was NOT a sleeper sofa.

Eventually, delivery day came and the 2 guys were hauling the couch up via the winding stairs. As they finally wrestled it into the apartment, one of the guys said, "Man! Is that heavy!"

I said, "Excuse me??" My wife and I both looked at each other and shook our heads. Surely not.....

Yep! It was a sleeper sofa! We told the delivery guys and one of them said, "Congratulations! You got a free upgrade!" They just didn't want to try and carry it back down the stairs. My wife and I understood and kept the couch.

 

[Deb]

I moved to a new state during Covid. Went to Ashley and purchased a new bed and sectional. As you could expect for the time, it would be weeks for delivery. The bed and ottoman came in first. When the delivery team were putting the bed together they discovered the salesman had ordered the wrong slats for the headboard. Everyone apologized and they made it right, but again, it was Covid, so it was weeks more