twinklebug
Home is where the heart is.
- Joined
- Mar 25, 2005
- Messages
- 9,638
I can see the benefit of this for the value resorts where front desk lines can be very long, and from my singular experience the folk staffing them are in a rush. The DVC resort check in lines, however, are usually quite manageable wait-wise and everyone working has friendly and willing to take time with everyone. Besides, I like the check in process and saying hello to the front desk staff. It makes it feel like there are real people "there" if we need them.
A dirty room can happen even with the person assigning rooms, that's the fault of housekeeping setting the room status to done too soon or just not doing their job correctly.
As for assigning the rooms by program, not quite sure how I feel about it yet. Technically, it should work just fine, but for requests I can see how it won't know what to do. Assigning rooms is a talent. Dealing them out at first is not, but working with cancellations, room category changes, late reservations and requests it is.
Thought is share..
We had this option last dec. When staying at port orleans.. Before buying into DVC.
Had our bands, got our text early that morning.. When we got there found it was not what we paid for.. We paid for a garden view and got a standard. We had requested a king size bed. No king. And on top of it the room was sooo dirty.
Had to go back to the front desk and get a different room. No kings available. :-( Was told the computer assigns the rooms as the open.. And it maybe glitchy..
Was also told the computer has no way to see notes/requests on rooms.. Has I said this was last dec., I hope they a fixed issues we had.
Just some food for thought, but we will not be using this system again. (If we have a choice)
A dirty room can happen even with the person assigning rooms, that's the fault of housekeeping setting the room status to done too soon or just not doing their job correctly.
As for assigning the rooms by program, not quite sure how I feel about it yet. Technically, it should work just fine, but for requests I can see how it won't know what to do. Assigning rooms is a talent. Dealing them out at first is not, but working with cancellations, room category changes, late reservations and requests it is.