We were there all this past week. The only day it was a virtual queue was on Tuesday. I thought it was strange because as mentioned above Wednesday and Thursday the line was crazy long and well outside of Hogsmeade. However, the day it was virtual we were able to ride 3 times with minimal wait. I think the longest we waited was 20 minutes. Make sure each person with a phone in your travel party signs up for their own account so you can all try for a return time. I was worried we weren’t going to get one. My 13 year old checked every now and then and found our reservations for us. Also, the time does move up frequently, but you can request for it to be later. We kept doing this to one of ours so that we could ride at nighttime. I really like the virtual queue. It definitely cuts down on time in line and you can (kind of) plan it around your day by pushing the time back.