A few months ago I had a fraud problem also. The only place someone could have gotten that number was from the issuing bank. Last December I got an offer for a card with Fleet Bank it was for 0 interest for a year on balance transfers. I opened it and only did a balance transfer from another card I had. Never used the card anywhere. I get a notice in the mail that I was over my limit, called and found 3 large charges that were not mine. Called they told me they would close the account and send me an affadavit (sp?). 2 weeks went by didn't get the papers so called them again was told I need to call the fraud department they gave me the number. Call there is a recording that they are too busy leave your name and number they will call you back. 2 days go by finally get the paperwork though no return phone call. Called again same recording, finally they call 2 days later and there's another charge on the account. I said I thought you closed that account how could there be another charge? She told me they don't close it until they get the papers back from customer. Get my next statement they have taken the first 3 charges off, but since those made me over the limit they have charged me for overlimit and started charging interest. Finally after too many phone calls it was finally straightened out just last month. 2 weeks ago I get a notice they didn't receive my payment. I do all my payments online, get my account up on the screen call them give them the reference number from the payment, he tells me to hold on comes back on the line tells me they will investigate but I should make another payment so its not reflected on my credit as a late payment. I said to him are you nuts, my checking account is a Fleet account the payment went to Fleet credit card it clears the next day. He says well thats what my supervisor said to tell you. I asked to speak to the supervisor he made every exuse not to put the supervisor on. I got frustrated and hung up. I made another payment now it will be paid off in November instead of December.
Then goodby Fleet or Bank of America no more credit acct, no checking or savings I'll move them all.
Hi fellow Jerseyan! 
