Good News for anyone who canceled Delta out of NYC AFTER 9/25!

MrsMud

<font color=green>Thinks the Ghostbuster wearing t
Joined
Apr 28, 2001
Messages
2,054
I called Delta today, after reading an article in the LI Newsday Sunday indicating that Delta had expanded it's window for changes without fees. The woman I spoke to was very nice, but had not heard anything about any changes to previous policy and told me that we were subject to the $50 change fee per ticket (we were scheduled to fly out of JFK less than 18 hours after the US began strikes in Afghanistan-NOT). I laughingly told her that in the newspaper article, it said that many Delta reps. were unaware of the new rules, and asked her to please check it out. She said she certainly would, and put me on hold for a couple of minutes. When she came back, she said that my information was correct, and that they had waived any change fees! So if you cancelled a flight out of JFK, LaGuardia, or Newark after 9/25, you can still get the change fees waived and apply the total cost of your tickets to future travel through March 31, 2002! Call, and be persistent! Many reps. don't know about this, so you may want to go straight to Customer Service. Good Luck!:D
 
I had tickets on Delta flying from JFK to Orlando which I bought back in June. I was scheduled to leave in December. At the time I bought the tickets Delta was operating 4 non-stop flights there and back. I happened to check my reservations this past weekend and found out that Delta cancelled one of the flights and now they're down to 3 flights there and back.

It just so happened that I was supposed to be on the cancelled flight leaving JFK and the one leaving Orlando. Delta had switched my reservations to an earlier flight in JFK and Orlando. I had been having second thoughts about flying and figured that this was my chance. I called Delta and very nicely explained that these new times just wouldn't work for me.

I was completely shocked but they gave me a full refund on my non-refundable tickets. They didn't give me any problem or try to talk me into the new flights. So now I'll be driving instead.
 














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