We just came back from a 6 day stay at WDW. I needed to rent a scooter or there was no way I was going to make it through day 1. After reading posts in this forum & looking at the individual companies, Gold Mobility seemed to be the best fit for us & I'm very glad we choose them. Gold Mobility Scooters (GMS) was wonderful!! I reserved the Pride Go-Go Sport (4 wheel) online for $161 for 7 days (we only used them for 6 days though, it came to $26 & change per day, it would have been $23 a day for 7 days). I was texted the night before to verify our meeting time. They met us at the hotel (on time) & they processed our credit card. Not only did the young man arrive on time (I can't remember his name but he was from Connecticut & wonderful!!!!), he demonstrated to my husband how to dissemble the scooter, put it in the car & then reassemble. It was a blue scooter, most of those that I saw in the parks were red. The scooter came with the user manual, a phone holder (don't keep your phone in it on rough/cobble stoned terrain, my phone fell out), phone charger, a drink holder & a front basket. He then asked if we wanted a rear basket for no extra charge, yes please! We were given a "shower cap" for the controller in case of rain & 4 ponchos. We had to use all of these during the week. We signed the rental paperwork & off we went. The scooter came in very handy to unload the car, the suitcases rolled just fine along side the scooter & the baskets held quite a bit! We parked it at night behind the door, there was a space in between the bed & the wall/door where the scooter fit very well. We started out the next day with the scooter, a very wet soggy Saturday. I highly recommend using an umbrella & not just a poncho. My legs got soaking wet when I used just the poncho. I also suggest buying a real shower cap before leaving home because the one provided was thin & I had to take it on & off several times and it did rip. It rained a lot, the shower cap was taken on & off because it would storm & then stop, storm & then stop. The concept worked great though! We finally got a larger bag to put over the steering column & all was well. The shower cap will cover the key and battery gauge so it did help that the cap was clear plastic. This scooter maneuvered very well in all the lines, it turns very well. The seat turns so I could pull up next to a table & sit with no problem. It is smaller than the ones that Disney rents. I only had to transfer to a wheelchair on the HM, FOP & POC. To make a long story short, we had absolutely no problems with the scooter & had no need to call Gold Mobility during our rental. The lights underneath the scooter did come in handy, it helped people see me better, I did receive a lot of compliments on them. The battery gauge has about 10 "dots" - red indicates low/dead battery, green is charged. Only on the day we were at Animal Kingdom from 7:30 am to 11:00 pm did the battery drop to 9 dots. Pretty impressive! We texted the night before our departure to rearrange our pickup time (earlier than originally arranged) & they were again there on time to pick up the scooter. We stayed at the Caribbean Beach & the rep came to our room to pickup the scooter. FYI, we invited him in & he told us that per Disney policy they are not allowed to come into the room so he didn't come in. I will rent from Gold Mobility again & I highly recommend them. We were told that they do not advertise, they work on word of mouth. If you use them please give a report online, this business deserves to be recognized and patronized.