I never even got my free chicken from the last time. Only got one of my four coupons. I emailed them three times and snail mailed once-never got one reply. I don't even know who to turn to next. It's not a big deal, since it was something for nothing, but I am miffed that they never even answered my queries. Wonder how many others never got the coupons as promised? All I know is that for me, it went from being a great marketing tool to turning me completely off KFC.