sjs314
"Laughter is timeless, imagination has no age, and
- Joined
- Feb 11, 2010
- Messages
- 10,388
I am on hold, but figured while I wait (been 20 minutes so far) I would ask you very smart people what you think
I made a new reservation online on the 1st, called in that night and cancelled my old reservation. The CM said they couldn't take the money paid to THAT reservation and transfer it over to my new reservation and they would have to refund it. Well, I got a refund.... but the refund is for 700$ and the amount I paid towards my original reservation was 1600$. Anyone have any ideas???
The refunds are credited back just te way in which you made the payments. I cancelled a trip and had made numerous payments and each one was credited separately not in a lump sum. Ie $200, $300, $100 etc
Also if you paid using various cards Visa CC, Vsa Debit, Gift Card each payment is refunded back to the original card
All refunds may not appear at the same time as different banks/methods can take up to 2 billing cycles to show up
Very odd indeed that the $700 showed up as one credit when paid in more than one deposit.
Good luck in getting this issue resolved when you talk to accounting