FP+ System - Icky Design

[Princesca]

So I selected my FP+ this morning, and can I just say that the interface is horrible?! I did this in 2014 and don't remember it being nearly this frustrating. My main complaint is that it's very frustrating to have to select each FP+ individually (instead of three at a time if you want) and then every time I went back to select another on the same day, you have to choose the day again and reconfirm that you want it to apply to everyone in your party. You would think there would be a way that you could tick a box or something to indicate that you want every single choice to apply to all.

I would love to see them enable selecting all three FP+ on one screen.

I also think they should narrow the FP+ window to half an hour apart. If you want FP+ for two attractions right next to each other, it's perfectly feasible that would be able to make one right after the other, especially since the FP+ window is for an hour. If you wanted to FP+, just as an example, Space Mountain at noon and Buzz at 12:30, that technically gives you til 1:30 to get in line for Buzz.

Also, due to EBKAC error (error between keyboard and chair) I accidentally made FP+ selections for today, then it blocked me for picking them my last day so I had to go all the way back to MDE dashboard to cancel those. How about enabling canceling from the FP+ selection screen? You can view your plans from that screen, but you can't edit them.

Then there were all the usual Disney IT snafus - when canceling my incorrect FP+, the screen froze and had to be reloaded... the first time I selected November 13th FP+ screen, it showed no FP+ availability at all in any of the parks, but later I was able to select... just... ugh. 7 AM is too dang early to be having to wrestle with the proverbial Disney IT alligator.

 

[hiroMYhero]

you have to choose the day again and reconfirm that you want it to apply to everyone in your party. You would think there would be a way that y

After you Confirm your first selection for a specific day, the system allows you to choose the "Same Day" button and then the same party of guests appear to make your next selection. At least this is how it works on the app.

 

[Princesca]

I was on the computer, and I did select 'same day', but I still had to go through the step of that extra screen and confirming that you want it to apply to both people. It would be easier if they could structure it so that, for people who wanted to apply all selections to all the same party members every time (which I have to think is a sizable number of people), daily, you just select that once, then you can select all your FP+ off the same screen thereafter.

And then just select a drop down for your date, select the three FP+ you want via drop down, select the times for each. Tab down, select the next drop down date, lather, rinse, repeat.

 

[DizBelle]

It was soooooooooooo frustratingly slooooooooooooow to get all my FP+ reservations for 9 days. For a specific park on a specific day, why can't they put up one screen in a spreadsheet format with all the attractions down the left and all the time windows at the top (or time windows for a specific timeframe you choose - morning, afternoon, evening, etc). You choose three cells for the day and BAM you're done for that day.

 

[Queen of the WDW Scene]

I will admit that after having done FP+ several times prior to the new look I was a bit frustrated with trying to figure it out.

HOWEVER I definitely like the new way better.
I like that I can choose exact times and that makes it well worth it to me.

 

[SureAsLiz]

It would be easier if they could structure it so that, for people who wanted to apply all selections to all the same party members every time (which I have to think is a sizable number of people)

Part of the reason for the change is that so many people complained about how hard it was to book different passes for different people. Enough guests book with variable parties that it drove the change

It's already structured so that your previous FP party is pre-selected - all you have to do is confirm (with 1-click). Not much extra work there

 

[megster1123]

I actually like the FP booking. On my 60 day I didn't have any issues...and I was using my iPhone for a hotspot for internet access as we were in northern michigan on our booking day. Even with the odds stacked against me the website was actually less glitchy for FP than it was when I was on my wifi at home and booking my ADRs. I haven't had any problems since either.