Food came out practially instantly at the California Grill?

OrangeCat04

You may have noticed that im not all there myself
Joined
Feb 2, 2009
Messages
561
I was wondering if anyone else has had this experience. We ate here recently and put in our orders. LITERALLY less than 5 minutes later they brought out our food. We hadn't even been able to finish eating the bread. It was really weird and i haven't ever had this happen at a restaurant. How could they possibly cook 4 entrees in less than 5 minutes? Do they just have everything precooked and sitting under heat lamps? It sort of ruined the experience as stupid as that might sound. Just because we felt rushed and like they were just trying to feed people and turn over tables as soon as possible. Anyone else have this happen?
 
I had this happen to me at Le Cellier in October. I sat down, they took my order, they brought the bread a minute later, and brought the food less than two minutes after that. As in, I didn't even have time to take a picture of the bread before the food arrived. I was in and out of there in under a half hour, and I'm a slow eater. I thought it was ridiculous, considering their prices, to so obviously rush a meal...at least allow me to pretend my entree wasn't sitting under a heat lamp waiting to go!
 
The truth is, Disney dining has far more in common with cruise ship dining than differences. The restaurants serve hundreds of people at a time and much of it is sitting in hotel pans waiting to be plated. Which is why we much prefer to eat at the Swan/Dolphin restaurants.
 
I can tell you from working in the business, restuarants prep everything. The kitchen is set up so each dish takes a minimal amount of time. I worked in a popular tex-mex restuarant known for the fajitas. Fajitas were always on the grill, and sometimes I would put the order in, and literaly it would be done in under 60 seconds. The food was fresh, our cooks were just prepared. I am sure with the volume of people restuarants serve at Disney, the chefs may have the most popular dishes ready to the point it only takes a few minutes to plate and serve. Sauce ready, side ready, steak on the grill, guest wants in med-rare, take it off the grill, tada!! You have your steak dinner.
 

I can seem them being 'ready' but I can't see that type of delivery time at California Grill, which is supposed to be fine dining. The prices are whack; at least pretend you are cooking to order.

I'm going to CG next trip but I'm already planning on sushi and flatbreads only.
 
We had that experience at Tutto Italia in early December. Placed our order and in less than five minutes the food was on the table. We didn't order soup or salad, so the entree was there almost instantly. It does take away from the experience. It would be nice to sit there for a little while before the food arrives.
 
YUP!!! We had it happen in September at Tutto. We were on the DDP, so we had drinks, appetizers, entree & dessert. Everything overlapped and they didn't even bring bread or water and looked at us like we were crazy when we asked for it. Very dissappointing!!!:confused3
 
YUP!!! We had it happen in September at Tutto. We were on the DDP, so we had drinks, appetizers, entree & dessert. Everything overlapped and they didn't even bring bread or water and looked at us like we were crazy when we asked for it. Very dissappointing!!!:confused3

Fast is one thing, but I really hate overlapping food.
 
What time did you eat at CG?? It's always the other way around for us--most of our meals there take an hour and a half--or even more.
 
I can seem them being 'ready' but I can't see that type of delivery time at California Grill, which is supposed to be fine dining. The prices are whack; at least pretend you are cooking to order.

I'm going to CG next trip but I'm already planning on sushi and flatbreads only.

Seriously! For a restaurant that charges what they do, at least try to make the dining experience nice! It sort of ruined the experience, it was just kind of weird lol.
 
I have to agree with uncleromulus. We always are given all the time we need when we eat at California Grill! Mind you, we normal have reservations at around 9 as well. Our past trip we actually were asked by our waiter if in between our appetizers and entrees we wanted to bring our glass of wine outside and enjoy the fireworks at MK .

Unfortunately I feel that at Disney, the only seating that they actully let you take your time is when they don't have to turn the tables over again.
 
Do they just have everything precooked and sitting under heat lamps?


1) THIS IS A PITIFUL PRACTICE NOW DONE AT SEVERAL WDW EATERIES ! (per our WDW chef friend)
2) They "par cook" many of the meals and meats.
. . . par cooking means to "partially" cook
. . . it can be cooking to partially done, then put in a pan or under a lamp
. . . when ordered, they either re-heat or cook a tad longer
3) We own interests in restaurants and would NEVER allow this.
4) Let's look at one terrible/ugly/pitiful example:
. . . a steak is par cooked to medium rare
. . . meat is put into a flat storage container/pan or under a lamp
. . . where it sits and dries out
. . . someone orders a medium steak
. . . they put the meat on the grill for 2-3 minutes more
. . . then they serve quickly
. . . result: dry meat, but with a lot of sauce to disguise
. . . and, you see a lot of meat at WDW now with sauces
5) How can you tell par cooked steak, look at the requirements
. . . steak ordered "medium" (assume 1" thick Ribeye steak)
. . . cook over high heat or grill 6-8 minutes
. . . turn steak and cook for 5-6 minutes
. . . internal temp to reach 135º-140º
. . . let sit 5-7 minutes prior to serving
. . . total "kitchen time" 15-19 minutes, minimum
. . . New York cut and Sirloin steaks need addition 2-4 min per side
. . . if steak arrives before 17-20 min, it was par cooked
. . . period
6) A good steak house would never par cook.
7) Neither would an eatery do the same for other foods or veggies.

NOTE: We were at one of the self-proclaimed premier Orlando steak houses for Mother's Day. We each ordered a steak, and it was on the table less than 15-minutes after we ordered, and we were 1/2-way through or salad. I called the manager immediately, and questioned him strongly. He admitted the par cooking. We were given new steaks, a comp'd meal that day, plus certificates for $100 for our next visit.
 
Yes that happened to us in Nov. We felt rushed the entire time....salads came out within minutes and minutes after that our entrees...and they were sooo dried out and tough, just ick
 
1) THIS IS A PITIFUL PRACTICE NOW DONE AT SEVERAL WDW EATERIES ! (per our WDW chef friend)
2) They "par cook" many of the meals and meats.
. . . par cooking means to "partially" cook
. . . it can be cooking to partially done, then put in a pan or under a lamp
. . . when ordered, they either re-heat or cook a tad longer
3) We own interests in restaurants and would NEVER allow this.
4) Let's look at one terrible/ugly/pitiful example:
. . . a steak is par cooked to medium rare
. . . meat is put into a flat storage container/pan or under a lamp
. . . where it sits and dries out
. . . someone orders a medium steak
. . . they put the meat on the grill for 2-3 minutes more
. . . then they serve quickly
. . . result: dry meat, but with a lot of sauce to disguise
. . . and, you see a lot of meat at WDW now with sauces
5) How can you tell par cooked steak, look at the requirements
. . . steak ordered "medium" (assume 1" thick Ribeye steak)
. . . cook over high heat or grill 6-8 minutes
. . . turn steak and cook for 5-6 minutes
. . . internal temp to reach 135º-140º
. . . let sit 5-7 minutes prior to serving
. . . total "kitchen time" 15-19 minutes, minimum
. . . New York cut and Sirloin steaks need addition 2-4 min per side
. . . if steak arrives before 17-20 min, it was par cooked
. . . period
6) A good steak house would never par cook.
7) Neither would an eatery do the same for other foods or veggies.

NOTE: We were at one of the self-proclaimed premier Orlando steak houses for Mother's Day. We each ordered a steak, and it was on the table less than 15-minutes after we ordered, and we were 1/2-way through or salad. I called the manager immediately, and questioned him strongly. He admitted the par cooking. We were given new steaks, a comp'd meal that day, plus certificates for $100 for our next visit.

Believe Me, ALL RESTAURANTS PAR COOK A PORTION OF THEIR FOODS. My dad is a chef in a very upscale restaurant in our hometown and even some of their food is par cooked. I don't know about steaks, but other stuff is done that way. For example, the beloved filet and mushroom risotto at Le cellier. Do you really even expect someone to be in the kitchen constantly stirring the pot of risotto for a 1/2 hour (I don't think sooo). Risotto is never cooked to order in a restaurant. If you truly believe you are going to any restaurant in the world and getting food that is cooked to order, then I would definitely reconsider ever going out for dinner again.

BTW - You can always consider Mcdonald's. I know their fries are cooked to order!!!!!
 
If you truly believe you are going to any restaurant in the world and getting food that is cooked to order, then I would definitely reconsider ever going out for dinner again.

I would expect the 2TS restaurants in Disney to cook proteins to order. Now that I know they don't, I wouldn't order a $42 steak at any of them.

Honestly if my food came out as inedible as some people describe, I would have them take it off the bill and go on to the next course.
 
Our $20 cheese plate at CG definitely appeared to have been pre-plated hours before it was served. The cheeses were drying out on the edges.

For the prices charged by CG, partially cooked steaks under heat lamps and pre-plated cheese plates are unacceptable.

Although we have enjoyed CG in the past, it is now off our list, as are many of the WDW restaurants we used to enjoy.

I certainly understand that restaurants par cook some items. But, it should not be steaks -- and most definitely not in the price range that CG charges. I think many people, in their eagerness to make excuses for, and defend, Disney, ignore the fact that a $42 steak ought to be the best darn steak the eater has had in ages. Even in NYC, $42 is the high end of the price range for a steak.
 
Believe Me, ALL RESTAURANTS PAR COOK A PORTION OF THEIR FOODS. My dad is a chef in a very upscale restaurant in our hometown and even some of their food is par cooked. I don't know about steaks, but other stuff is done that way. For example, the beloved filet and mushroom risotto at Le cellier. Do you really even expect someone to be in the kitchen constantly stirring the pot of risotto for a 1/2 hour (I don't think sooo). Risotto is never cooked to order in a restaurant. If you truly believe you are going to any restaurant in the world and getting food that is cooked to order, then I would definitely reconsider ever going out for dinner again.

BTW - You can always consider Mcdonald's. I know their fries are cooked to order!!!!!

Par cooking risotto or mashed potatoes is one thing; par cooking a Fillet Mignon or a New York Strip is entirely another in an upscale restaurant. Unacceptable, period. And if your fathers restaurant is upscale and does this with beef please let me know the name of this place so I can make sure I pass on it.

As for McDonalds; sorry, usually they are not cooked to order. They are dropped under heating lamps and wait for the unfortunate soul to come along 30 minutes later during a slow time so they could be in their car and away before they realize the fries are just as hard and cold as the ones between their seat cushion from the last visit a week ago. :goodvibes
 
Do you really even expect someone to be in the kitchen constantly stirring the pot of risotto for a 1/2 hour . . . BTW - You can always consider Mcdonald's. I know their fries are cooked to order!!!!!


1) Actually, McDonald fries are par-cooked.
2) The fresh potatoes are par cooked by the vendor, then shipped.
3) The local McDonald's then fries the potatoes to finish.
4) Good chefs know this is the only way to make the best fries.
. . . par cooking does the inside of the fry
. . . final frying makes it crisp outside, without hardening the inside
5) Any good cook book or cooking website recommends par cooking fries.

6) As far as risotto, better restaurants do have it hand stirred.
7) In fact, most only allow service every 1/2-hour.
8) That is when the next batch is ready.
9) Only cheaper eateries or pretend-upscale eateries have risotto always ready.
10) Par cooking risotto makes it gluey.
11) Some try to par cook the rice, then add fluid later and finish cooking.
12) But, although acceptable, the risotto is still subpar (pun intended).
 
That sounds so weird to me. I love eating at CG but the only complaint I have is that the meal takes so long - over 2 hours....
 












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