Flight Attendant Tips

CarolA

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Fodors.com has some tips from a flight attendant. A few of these are pretty funny (WHO steals off the drink cart?) but...


Things Never to Do on an Airplane

Here's more dish from the outspoken flight attendant I interviewed for last month's column. "Paul" gave me the lowdown on what it's like to deal with the flying public for a living, and vented about the annoying habits of certain business class passengers. So, for your flying pleasure, here's Paul's short list of Things You Should Never Do on an Airplane:

Never curse at a flight attendant. Flight attendants are protected by federal law, and assaulting them -- or interfering with their duties in any way -- can land you in prison for up to 10 years (the maximum penalty was raised after 9/11). Even if you are grumpy, just drop the attitude. Says Paul: "People don't realize that if they throw attitude at me for no reason, I can make things unpleasant for them. I always win at that game."

Never "upgrade" yourself. The passenger manifest lists who belongs in which class, so don't try to upgrade yourself to first or business class and think you'll get away with it (à la Elaine on Seinfeld). "The embarrassment of the 'march of shame' back to your assigned seat after you've been caught should be deterrence enough," says Paul. "But people still try to sneak in all the time, claiming that there must have been some mistake. The only mistake is them thinking they could get away with it. It really is ridiculous."

Never steal alcohol off the cart. When the beverage cart is left unattended, some passengers tend to treat it as an all-you-can-drink booze buffet, which it isn't. "Stealing is stealing," says Paul. "You wouldn't walk into a liquor store and just take something off the shelf without paying for it, would you?" Again, when confronted, passengers claim that they took the liquor because they thought it was free -- even though they had to pay for the first one. (Even in business and first class, where alcohol is complimentary, passengers aren't allowed to take booze from the cart themselves -- a flight attendant must serve them.)

And while he has our attention: "Don't hit the call button for every little whim; don't ask the flight attendant for a pen or aspirin; and don't walk around the plane barefoot," says Paul. "People need to understand that an airplane is not a restaurant, it's not a bar, it's not a movie theater, it's not an office, and it's not a hotel room. It's a mode of transportation, a means of getting from one point to another, and we are here for your safety first."


And then there is this on flying business class and carrying on luggage. (I think the luggage part applies to ALL passengers.)

"It seems that in business class the attitude starts flying long before the plane even leaves the gate. "I know from the moment they board who's going to be a problem passenger," says Paul. "They treat the flight attendants like dirt from the get-go, flinging their carry-ons at us and demanding that we stow them." But Paul claims he is within his legal rights to refuse to assist them, since his employer's insurance will not cover any injuries sustained while lifting baggage on the job. "We aren't baggage handlers, so passengers should never demand that we take their bags, and never pack a carry-on that they can't lift themselves," he warns. (Of course, he added, he's "always happy" to assist elderly passengers, those who aren't tall enough to reach the overhead bins, or "anyone else who asks nicely.") "
 
http://news.bostonherald.com/national/view.bg?articleid=31251

Miami passenger accused of slapping air marshal
By Associated Press
Wednesday, June 9, 2004

MIAMI - A plane passenger slapped a federal air marshal after refusing to sit down and ignoring instructions to end her cellular phone call, which she said would have been ``rude,'' prosecutors said Tuesday.

Lilia Belkova has been jailed since being charged with assaulting a federal officer and interfering with a flight crew last Wednesday as a US Airways flight prepared to take off from Miami to Philadelphia.

A bail hearing was set for Thursday. It was unclear late Tuesday if Belkova, 38, had yet been assigned an attorney.

According to prosecutors, Belkova refused flight attendants' instructions to turn off her cell phone as Flight 26 taxied for takeoff, saying: ``It is rude to hang up on people. I don't have to turn my phone off.''

After ignoring more flight crew instructions, one of two air marshals ordered Belkova to be seated and put a hand on her shoulder to show her where to sit.

Belkova reached back and slapped the marshal across the face, causing ``minor swelling,'' according to court papers. She was handcuffed and taken off the plane.

--------------------------------------------------------------------------------

Perfect example of how NOT to impress your flight crew.
 
You have got to be kidding. It's rude to hang up on someone, but not to slap someone. LOL!
 
interesting and funny posts:tongue: these would make excellent starter posts for a "Flying Pet-Peeve" thread.:hyper:
 


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