Finally cancelled Japan Trip

heybets30

Mouseketeer
Joined
Mar 25, 2010
Big Sighs. We finally pulled the plug for Nov 4-15, our "big" family trip for 2020. This was going to be our 15th anniversary & my 5-0 trip.

FLIGHTS: American Airlines - easy peasy to get mileage for 3 tickets back into the appropriate accounts, and a refund for purchasing award travel over the phone. Done.
PENDING: - Refund through AA for a discounted purchased ($846) child ticket on JAL for our son, who is 11. We put in the request, but it has not gone through yet.

HOTELS:
  • Tokyo - Hotel Mimura Ginza East - 4 nights - they were generous & allowed us to cancel a non-refundable rate (through Citibank Points), That hotel actually CLOSED temporarily and they emailed we would need to select a different hotel, so we had a feeling it wouldn't be an issue.
  • Hilton Tokyo Bay - 1 night - booked a non-refundable room using Hotels.com gift Certificate that I bought with Discover points. Hotels.com managed the cancellation & we were refunded the credit.
  • PENDING: Sheraton Disneyland - 1 night - still waiting to hear via Citibank Rewards if they will honor the request for a refund of a nonrefundable room rate.
  • Kyoto Mimura Hotel - 3 nights - they were also generous & allowed us to cancel a non-refundable rate (through CHASE points). I already have all the points deposited back into my Chase Sapphire account.
  • Hotel near Haneda - MyStays - this was a refundable room booked using a Hotels.com gift certificate that I cashed in Discover rewards for. I received the amount back on a hotels.com gift cert.
OTHER:
We had NOTHING booked, since our initial travel/hotels were booked in Jan/Feb 2020, once everything started shutting down in March, we didn't even attempt to book any activities or Japan Rail.

So all-in-all, we're ok financially - especially since we had put out only the airfare for our son & the fees for ticketing AA Award Travel on the phone. We were assured we'd get the child rate from JAL refunded (naturally, it is the ONE JAL flight still scheduled to fly next week from Chicago-Haneda!). It's just a matter of waiting. And, it sounds like the Sheraton was also allowing cancels & refunds on non-refundable rooms, so we're hopeful we'll get the Citibank points replenished. We requested all the cancels Friday/Saturday - just 2/3 days ago, so we were VERY impressed how quickly all the wheels moved & put back into our accounts!!

Instead of Japan, we are now booked for WDW! Haven't been in 25 years. Staying at Pop Century Nov 7-14. We decided to still take that whole week off of work, so why not! We got fully refundable package & air is refundable too, so we are cautiously optimistic we can go. We will make a final decision on Thursday, Nov 5 if we truly feel comfortable flying & taking the kids. Sort of strange that our WDW trip is already $3000 more than we had paid out for Japan! (Thank you credit card rewards!). We'll hold onto our points for a future Japan trip for SURE!

Moving over to the WDW boards now! Hopefully will be back & booked when Japan is "open for tourists" ... we're thinking we'll aim for November 2021, but won't put anything on the books until it is open.
 

LittlePanda

Earning My Ears
Joined
Jun 29, 2020
I am sad you had to cancel your Japan trip esp since it sounds like a special trip. I hope that someday you plan and get to go again with your fam. I’ve been there multiple times in the last few years and it’s one of the best countries I’ve ever visited. Extremely clean, well cultured and the most helpful people I’ve ever met - even if they rarely speak English. Tokyo and Kyoto are my fav. All I’m gonna say is that you’re gonna LOVE it!
However, Disney will be fun too! Esp with the reduced capacity, it’s so easy to do things you normallt don’t get to do.The only think I’ll highly recommend is ADR( Advance Dining Reservation) If you prefer sit down restaurants. I’ve been there Twice since they reopened (10 days each time) and had a very pleasant experience. Now they have reduced hours and no firework shows or parade but I understand that.
Enjoy! Happy Anniversary and Happy Birthday!!🎉🎂
 

Linkura

DIS Veteran
Joined
May 13, 2017
I love Pop! Enjoy.

I had zero problems getting my JAL flight refunded for April. I am sure it won't be an issue- tourists are not being allowed into Japan at all.
 
  • heybets30

    Mouseketeer
    Joined
    Mar 25, 2010
    We got our JAL refund! Phew!! That was really the only cash outlay we made, since we used miles & points fir everything. Sigh. Our flight would be this upcoming Wednesday.
     

    wishing4PA

    Wants to be in Pennsylvania or WDW or PA or WDW or
    Joined
    Nov 20, 2008
    We were assured we'd get the child rate from JAL refunded (naturally, it is the ONE JAL flight still scheduled to fly next week from Chicago-Haneda!). It's just a matter of waiting. And, it sounds like the Sheraton was also allowing cancels & refunds on non-refundable rooms, so we're hopeful we'll get the Citibank points replenished. We requested all the cancels Friday/Saturday - just 2/3 days ago, so we were VERY impressed how quickly all the wheels moved & put back into our accounts!!

    Instead of Japan, we are now booked for WDW! Haven't been in 25 years. Staying at Pop Century Nov 7-14.
    We got our JAL refund! Phew!! That was really the only cash outlay we made, since we used miles & points fir everything. Sigh. Our flight would be this upcoming Wednesday.
    I'm sorry to hear about you Japan trip being cancelled. My daughter and I did the same for our June trip. It really sucks to have planned the biggest trip we'd have taken together, tried to re-learn a bit of Japanese, then have it all go poof. But it's definitely one of those "first world problems" and I'm glad you kept your sense of humor, I had to lol about the one flight that was still flying. What luck! But I'm glad the refund process was easy. We had no problems either, other than I would have preferred cash over our Delta credit. Mostly I just want to take that trip! Oh well.
    I'm glad you are going to WDW. You'll have a great time. I'm really wanting to go but my daughter vetoed us going back right now. (Her dad is old and she'd never forgive herself if somehow we brought him COVID. Tbh though, we've been more careful about him not getting it than he has, and I think WDW is lower risk than a lot of stuff he does himself.) I was wavering between Pop and CBR for my theoretical trip. We've never stayed at Pop, and we're good with over-the-top Disney theming. I couldn't tell from your siggie, have you stayed at Pop on your prior trips? Or is this a first for you? It just looks like such fun, and even more with the skyliner.
    All that just to say, I feel for you! Maybe we'll run into you in Japan one day. And I'm wishing you a great WDW trip!
     

    WorldOfPooh

    DIS Veteran
    Joined
    Jun 3, 2020
    Big Sighs. We finally pulled the plug for Nov 4-15, our "big" family trip for 2020. This was going to be our 15th anniversary & my 5-0 trip.

    FLIGHTS: American Airlines - easy peasy to get mileage for 3 tickets back into the appropriate accounts, and a refund for purchasing award travel over the phone. Done.
    PENDING: - Refund through AA for a discounted purchased ($846) child ticket on JAL for our son, who is 11. We put in the request, but it has not gone through yet.

    HOTELS:
    • Tokyo - Hotel Mimura Ginza East - 4 nights - they were generous & allowed us to cancel a non-refundable rate (through Citibank Points), That hotel actually CLOSED temporarily and they emailed we would need to select a different hotel, so we had a feeling it wouldn't be an issue.
    • Hilton Tokyo Bay - 1 night - booked a non-refundable room using Hotels.com gift Certificate that I bought with Discover points. Hotels.com managed the cancellation & we were refunded the credit.
    • PENDING: Sheraton Disneyland - 1 night - still waiting to hear via Citibank Rewards if they will honor the request for a refund of a nonrefundable room rate.
    • Kyoto Mimura Hotel - 3 nights - they were also generous & allowed us to cancel a non-refundable rate (through CHASE points). I already have all the points deposited back into my Chase Sapphire account.
    • Hotel near Haneda - MyStays - this was a refundable room booked using a Hotels.com gift certificate that I cashed in Discover rewards for. I received the amount back on a hotels.com gift cert.
    OTHER:
    We had NOTHING booked, since our initial travel/hotels were booked in Jan/Feb 2020, once everything started shutting down in March, we didn't even attempt to book any activities or Japan Rail.

    So all-in-all, we're ok financially - especially since we had put out only the airfare for our son & the fees for ticketing AA Award Travel on the phone. We were assured we'd get the child rate from JAL refunded (naturally, it is the ONE JAL flight still scheduled to fly next week from Chicago-Haneda!). It's just a matter of waiting. And, it sounds like the Sheraton was also allowing cancels & refunds on non-refundable rooms, so we're hopeful we'll get the Citibank points replenished. We requested all the cancels Friday/Saturday - just 2/3 days ago, so we were VERY impressed how quickly all the wheels moved & put back into our accounts!!

    Instead of Japan, we are now booked for WDW! Haven't been in 25 years. Staying at Pop Century Nov 7-14. We decided to still take that whole week off of work, so why not! We got fully refundable package & air is refundable too, so we are cautiously optimistic we can go. We will make a final decision on Thursday, Nov 5 if we truly feel comfortable flying & taking the kids. Sort of strange that our WDW trip is already $3000 more than we had paid out for Japan! (Thank you credit card rewards!). We'll hold onto our points for a future Japan trip for SURE!

    Moving over to the WDW boards now! Hopefully will be back & booked when Japan is "open for tourists" ... we're thinking we'll aim for November 2021, but won't put anything on the books until it is open.
    Honestly, I think that's the right call since Nintendoland won't open till next spring at earliest and I think the Beauty and Beast castle, etc has been pushed back too.
     

    gelatoni fan

    DIS Veteran
    Joined
    Mar 18, 2018
    Honestly, I think that's the right call since Nintendoland won't open till next spring at earliest and I think the Beauty and Beast castle, etc has been pushed back too.
    Beauty and the Beast opened in September. Mickey's Magical Music World has been delayed though.
    I wonder how annual passes being gone will affect wait times. Annual passholders are typically don't contribute much to the wait times for rides but are willing to wait long times for seasonal shows, character greetings and food.
     





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