fax number for WL room controller?

[Terriw]

Help! We are leaving for WL in one week~ I have had good luck with requesting room views, upgrades, etc. in the past, but can't find the WL room controller fax number. Any help would be much appreciated!

 

[Brynnie]

Hello there! I do not have that number for you but as far as I know the WL DOES NOT accept faxes for room requests anymore. They suggest giving your room preferences at the time of booking. I am checking in on Saturday and I was advised not to send a fax as they have had many people send them and get upset upon arrival over requests not given to them.

Good luck!!!

 

[bytheblood]

Here are the numbers. However, please be aware that if you fax a room request, it will probably be filed in the recycle bin.

Wilderness Lodge
Phone - 407-824-3200
(does not accept room request faxes) Fax - 407-824-3232

Wilderness Lodge Villas
Phone - 407-938-4300
(does not accept room request faxes) Fax - 407-824-3232

 

[Geoff_M]

Another victim of the power of the Internet:

Important Change in Resort Faxing Policy - May 2004

As of December 15, 2003, Disney's Wilderness Lodge is no longer accepting fax requests for room assignments. All room requests must be added to your reservation by the Disney Reservation Center (WDTC and/or CRO) at least 10 days prior to your arrival at WL. Faxes may be sent to DRC at 407-939-3463 or they may be called at 407-WDISNEY. This change now means WL and all the DVC resorts no longer accept room request faxes.

The official Disney policy on room preferences has always been that they need to be added directly to the reservation by DRC and contact with the resort was discouraged. In the past, that policy has not been strictly adhered to as the volume of the faxes received by the resort has been manageable. WL made this decision based on several factors which included the increase in the number of faxes received and the adverse reaction upon resort arrival of many people who could not have their room requests granted. Currently, each resort is free to adopt this policy or not as they see fit.

Disney's entire system of assigning rooms is currently undergoing a metamorphosis. Recently, the Disney Reservations Center (DRC), which is comprised of both the Walt Disney Travel Company (WDTC) and the Central Reservations Office (CRO), had a new reservations computer system put online. This program will mesh seamlessly with the forthcoming new property management computer system that the Disney resorts will be using. Once that resort program is online later in 2004, the need for faxing room requests will be unnecessary at all the resorts.

Until then, you may still follow the advice listed below. Keep in mind that all resorts do not operate exactly the same. Some will no longer accept faxed requests. Others still welcome them ... for now.

http://allearsnet.com/acc/cro1.htm