Favorite Pixie-Dust Story?

Stephanie Schroeder

Stephanie Schroeder
Joined
May 1, 2017
Messages
26
What's your favorite Disney experience? Love hearing all the feel-good stories of when others have been Pixie-dusted! One of ours was when we went to DL, we were gifted a group fast pass from a CM on their way off-shift. It was the night of MNSSHP so we got to go to the front of the line at Haunted Mansion!
 
I went to Guest Services in AK the day we had tickets for the Christmas Party to purchase a 3 day Memory Maker. The gentleman that helped me didn't think the service was available; I told him I wasn't 100% sure but had read on DisBoards that it was so he called his supervisor. It took about 10 minutes when he returned with a smile and a thank you for "educating him". He said he learns something new everyday and I "taught him" on that day that the service was being offered. The Pixie Dust came when he gave me Memory Maker for our entire stay...for the price of the 3 day one I'd requested! :yay: DH and I were celebrating our 45th anniversary and his retirement so we had LOTS of photos taken. When we returned home there was one Meet and Greet photo missing so I called. They found it and were even able to go back to our previous 2 days (before the purchase) and add the ones we'd had taken then. Best Pixie Dust we've received...the priceless gift of photos! :tink:
 
My story was DL also. Me and my extended family were checking into the DLH. My nephew was turning 16 that day. It was during the free birthday entry promotion. They upgraded my brother and his family to the Mickey Mouse Penthouse for their stay. The rooms were beautiful and it was a treat for us all to watch the DL fireworks from their suite.
 
We had 3 fast passes that we were given from a previous poor experience. When I went to guest relations to have them added to our magic bands the cast member gave us 3 more for any ride including 7DMT :)
 

My experience was quite a few years ago. We were waiting in line for my wife and kids to get pictures with Mickey. Truthfully i wanted to go to see lights camera action, but relented and stood patiently in line. As we were standing there mgmt approached us and awarded us dream passes. So for the rest of our trip, we got to go to the head of the line on all Attractions. It was something unexpected, and our girls who are grown now, still talk about it. It's amazing how a little pixy dust can impact people's lives, even years afterwards.
 
I accidentally left our park passes in our resort room one morning on the way to Hollywood Studios. It was shortly after Toy Story Mania opened, and it was just myself and my two boys. Our plan was to dash to TSM and get FPs, but with no park passes to even enter the park, we couldn't use them to get FPs either. (This was before Fastpass Plus obviously.)

I asked the bus driver if he was going back to our resort, and he said no. I told him our dilemma, and he told me to go to Guest Services, that they would help. I doubted that they could, but it was worth a shot.

Sure enough, they were able to void the tickets on our cards electronically and issue new passes. While they were doing this, the boys started complaining about missing the chance to get TSM FPs. I was just glad we didn't have to travel back and forth to our resort, but when the CM gave us the new park passes, she included 3 anytime Fastpasses that we could use for TSM.

The boys were elated! Everyone around us was happy for them, and you could tell that the CM really enjoyed helping us out. :)
 
So my favorite pixie dust stories are the ones where I was the one to make the magic during my College Program.

1. I worked in the ticket booths, so I often had to help guests with Will Call tickets from outside parties. Sometimes, these tickets would get "lost" in the ticket system and it would take a long time (and sometimes some long phone calls to different companies) for me to find them. I remember a few times when this would happen, at the end once they had their tickets I would ask them what attraction they are most excited for and give them an extra fastpass for it. If the kids were especially good while waiting, we'd also give them a pass for some free ice cream. It was always so fun to watch the excitement light their faces up when I did this, knowing that I was able to turn what started out as a bad experience into a magical one.

2. This one doesn't involve anything extra really, but it still felt like pixie dust to me. While the CM next to me was taking care of a family, suddenly the little girl came over to my window and started talking to me. We talked about the park and what she was excited for, and eventually the conversation got to what she wanted to be when she grew up. She told me she wanted to work at Disney World when she got older, specifically Expedition Everest since that was her favorite ride. So before she left my window, I grabbed one of the "I'm Celebrating" buttons and wrote "Future Cast Member" and gave it to her just as her mom was walking over to get her. The little girl was over the moon excited about this extra special button that only she had and just kept thanking me. That was honestly my favorite guest interaction during my entire program - I know I was inspired to do the College Program by talking to CMs during my trips, so I hope that I was able to be that CM for this little girl too.

3. This last one is my version of pixie dust as a cast member - it was an average will call transaction at my window, and I notice that the family has tickets for the After Hours Event the next day, which I had just attended a few weeks before hand. I started talking to the mom about the event and how excited I was for them to get to experience it because it had been such an incredible night for me. I thought nothing of this until weeks later one of my leaders announces to the booth that they had received an email from that guest about how my enthusiasm and excitement for her family was appreciated and the perfect start to their vacation. That was the best pixie dust a guest could have ever given me - knowing that I was in fact bringing the Disney magic that I had gone down to FL to do.

I could keep going for hours with stories like this. Being on the receiving end of pixie dust is always fun, but there is something absolutely incredible to being the person who gets to make that magic for others.
 
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last Jan, we got stuck on Everest and missed the magical express back to the airport. as we were waiting for another one, a manager asked what happened. we explained and he gave us a free taxi voucher! we got a private ride to the airport for free! i was really sad about the trip being over but the pixie dust put a smile on my face.
 
My daughter and I were looking around at world of Disney store. The young lady working was talking to my 5 year old and realized they shared the same name. This tickled my daughter then the lady gave her a tinker bell pin to put on her backpack. She still has it and talks about it two years later.

We were also standing outside a gift shop at Epcot. A lady came out and gave my daughter balloon. Made her day!

Small gifts from cast members make trips memorable and special!
 
My sister and I had a wonderful dinner at Narccoossee's and we were taking the ferry boat back to MK to catch a bus back to the resort. We were the only ones on the boat and it was a gorgeous night. It was the first night of MNSSHP, which we had never been to, and the captain asked if we were in a rush. We said no and he stopped the boat in the middle of the lagoon so we could watch the whole fireworks show. The music was piped into the boat so we got the full experience. It was awesome! ❤️❤️❤️
 

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