My miles expired also and I know it was my fault but it just made me feel awful.
So Huskie90 did you get them back? and if you did how?
Thanks.
Hi Goofster!! I assume you have AA miles. You need to call AAdvadvantage customer service and tell them you want to participate in the "re-engagement" program. There are three levels depending how many miles you lost:
Level 1 = 0-50,000
Level 2 = 50,000 - 100,000
Level 3 = 100,000-200,000
To get your level 1 miles back you need to do 2 things:
1) Sign up for their email notifications (piece of cake)
2) Apply for and receive an AA / Citi Card and charge a minimum of $750
To get level 2 miles you need to do level 1 and ONE of the following:
a) Earn 5000 miles from at least three AA partners
or
b) buy 1 round trip ticket of at least 750 miles on AA
To get level 3 miles you need to do the same as level 2 except you need to earn 10,000 miles from the partners or fly 2 round trips on AA.
You have 1 year to get it back from the day you call and sign up for the "re-engagmenent" challenge. Once you complete the challenge, you call them back to tell them you completed the challenge and then your miles are re-ativated. I am in Level 2 so, it will take some time to get all my miles back but I am already on my way and I will easily complete it within 1 year.
Let me know if you need additional information.