ebay question - new user + awaiting payment for buy it now item

[AmyAnne]

I don't sell on ebay a lot, so I could be confused about this, but it was my understanding that if a buyer wanted to purchase a "buy it now" item, they had to pay for it at the time of the purchase (unlike bidding on an item, where you only pay when/if you win).

So, I had listed an item as "buy it now" - and ebay says it is sold but that I am awaiting payment . . . the buyer is brand-new (just joined ebay today). My question is, do I need to do anything about getting this payment (like send an invoice) or should I assume it is being processed somewhere and will show up in my account on its own?

 

[Kayka]

Unless you selected the "immediate payment required" option, only certain categories require immediate payment. eBay sends an invoice when the listing ends. I'd give it a day or two then send a polite reminder message or duplicate invoice. Two days is the soonest you can file for non-payment anyway and most buyers will pay within that time frame.

 

[AmyAnne]

Thanks for the information. But I just tried to revise another item that I have listed, to make sure I had checked the "require immediate payment," and I don't see that option at all. Would be nice because I hate having to follow-up with people to get them to pay.

 

[ateam79828592]

It shows up right below where you put your email for paypal payments.

 

[ceecee]

If it's a new buyer they may be setting up their PP acct, sent them an invoice and see if you get a response.

 

[goofytinkerbell]

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