Wish we were so lucky! The last 2 times we arrived around 11:30 am to check in, only to be told that our site was not ready, and that we would have to wait in the over-flow parking lot until they called us to let us know that our site was ready. Both times it was around 1:00 pm, and WE were the ones who called the front desk, to check on our status. Our last visit was in October 2010, and we're going back on March 22nd, hopefully able to check in early ourselves!! Good luck!