Called in again this morning. After a 45 minute wait, we finally got that passenger info corrected on our reservation. When checking on DCL to confirm the change, the pre-paid gratuities are also showing up too. It's such a relief - now we're all set!
I agree. Another Disboard friend was recently able to book, so, there was still some room as recently as last week. One benefit, she called and had no wait! . Plus, she got the stateroom category she wanted.