Dreams unlimited, is this their normal way of business or not??

I have booked all my trips with DU. With the cruises (all booked well over a year ahead) I didn't really have any information except the basic reservation info that you are able to get by logging on to your own reservation site. Later, as it got closer to the actual date, I received notification that my price went down!!
By the 60th day I received an e-mail about excursions, etc., and about 2-3 weeks before we sailed, I received a detailed itinerary under my reservation site that I was able to print up. It included a day by day itinerary with my excursions listed, whether it was a formal night, which port we would be in, and many, many helpful hints. I frequently check my reservation site to check on the days left before my trip (409!!) Once I made my final payment, I received excursion info from DCL, well before the 60 day mark.
Please e-mail your TA with questions or any concerns. Everyone
I have dealt with at DU has been more than helpful. I have had cabin changes, dining time changes, date changes and have always had a quick response to any request. Good luck and have fun on your cruise!
 
I am using DU for my cruise in Sept. For the most part the service has been great. I do agree with you about not getting information. I read on this board about the Freeport stop and I still have not received anything from DU telling me that the itinerary was changed. After about a month I finally e-mailed then to find out if this was the case for my cruise and they did e-mail me right back. If it were not for this board I still would not have known.

I have to admit that I have gotten the quickest service with them then any other travel agent. So for the most part I am happy with the service.
 
THANKS for the extra peice of mind, I guess I am so excited that I didn't realize that it really is still a good ways out. I only hope to have experiences as all of you have. Inkkognito, Oh the day to have 10 anything already booked out!!!!:D DVC, Right? It keeps looking better and better. Thanks again.
 
Believe it or not, we're NOT DVC!!! We've considered it, but we like to do the all-inclusive packages when we go to WDW so it wouldn't work out for us so I've managed to hold hubby off (he'd really love to buy into DVC just to say he is a member). I am just a compulsive planner, so I book a year ahead to be sure we can get the secret porthole rooms when we want them.
Barb
Visit the Platinum Castaway Club at: www.castawayclub.com
 

I feel the same as the original poster- I am suprised they don't send you more goodies in the mail, I would sure like to know my schedule of what is going on - what times we will be arriving and leaving port- that kind of stuff. I love to plan, and feel I can't because I don't know what all to expect both on and off the ship. I am going on the 3 night Oct 24, so what is the schedule? I guess I have to wait til all the excursions are booked up to learn what the schedule is. ???
:rolleyes:
 
notifications that our cruise prices have dropped! They are great about watching for that, and it has happened for us on several occasions.

Now that's the kind of communication I would like to get.
:teeth: :teeth: :teeth:
 
SnowWhiteMom -

First, congratulations on your 10th Anniversary!! How exciting and how brilliant to celebrate with a Disney Cruise!! You will have a great time. We celebrated our 11th anniversay on the Disney Magic last October. You may have already let DU in on your celebration, but if not, be sure you do. They made sure to notify the ship and we received a nice little cake and two pins. Our servers were so wonderful about helping us celebrate.

These boards, Barb and Tony's site and Dave's site are all the best references for info. And, I love reading other's trip reports. Mouseclick1's suggestion to order the video is great one. We just got the latest one last Friday. After a hard day, those videos can just take me away (No Calgon required) and really brighten everything up.

Have a wonderful time!
 
Shefor24, wow you are going in Oct. I would have to know something. I am going to use all of the great suggestions that I have recieved here and make the trip the best trip ever. Ginny, Thanks so much for the tip, We are going to BWV from the 12-29 to 1-02 before we set sail. The lil things in life always thrill me, a lil cake goes along way with me. Thanks for both of your responces. I will have to check out Barbs and Tonys site......But I must admit that I have Daves on my favorites!!! Where can I find their sites??:)
 
thanks for the links!!:D Have a great day....with all my new info mine just may be well magical.
 

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