Originally I bookes BVS through Dreamsres but then changed to HIFS. I emailed the cancellation to Dreamsres but didn't get a confirmation from them. Then I got a much better rate for HIFS on Travelnow.com so I cancelled my HIFS res with Dreamsres. I didn't get a confirmation for that either. Does anyone know what their policy is on that? Should I call the hotel directly? Any help appreciated.