Well, speaking for myself, it did not occur to me that there would not be counter service at Kidani when I purchased. The reason being was that when we bought Kidani, we were staying at SSR and we were told by our guide that all the vacation club resorts are set up just like SSR(restaurants, pool, game room, club house, laundry, etc.) We also figured since there are at least kitchenettes in each room, we would not be eating out as much. This sounded like a good idea until our last trip when we discovered that having food in our room means excess garbage and extra food and garbage leads to ROACHES! (That's right, I said it.)
So now I would rather not make food in our room because I do not want to encourage those garbage dwelling critters. Counter service at Kidani would be much appreciated.