Let me add a piece to this puzzle. If the guests at Kidani want a counter-service meal, they have to go to Jambo - right? Did they make changes to that area at Jambo? NO! For instance, I had to WAIT in a line of about 25 people to order the food, then WAIT about 1/2 hour in another line of 25 people to get the food, then WAIT in line to pay for the food, then WAIT in a line to fill my drink cup . . . get my point yet? And this was called a "grab and go" place!?!
When you finally get your food and drink, and you're ready to sit down to try to enjoy it (after the frustration of all the waiting), did they add dining space to accommodate the Kidani guests? NO! If there's not an empty table, you can "hawk" a table, or you can go sit on the concrete by the pool, or take it into the lobby. By the time this whole process is done, your food is cold and you probably won't feel like eating it anyway.
Mara was designed for the number of guests staying at Jambo, not both! I just think that if they're serious about NOT putting in a CS in Kidani, and they actually expect the Kidani guests to go to Jambo, they need to re-plan the place so that it can actually handle the crowd. The way it is now, it's not fair to the guests of Jambo or Kidani.