Does any one besides me have trouble with the DCL website?

[iloveeeyore]

Our cruise on the Fantasy is coming up in 26 days!! We booked this cruise at the 40-something day mark, so most of the hard-to-book activities were already sold out (brunch at Palo, mixology, tastings, character meets, etc). Now I am trying to log on a few times a day to see if I have any luck with others' cancellations, and am constantly seeing the screen with the seven dwarves "we're working on it." How can I obsessively try to add activities if the website won't cooperate? Is this a common problem? Am I doing something wrong? Any advice on how to get around it?

Thanks!

 

[lklgoodman]

Have you tried checking on the app(if you have it)? I had problems with the website when my booking time opened. I switched over to the app and was able to do everything with no problems. It's not just you, the website often has problems.

 

[iloveeeyore]

Have you tried checking on the app(if you have it)? I had problems with the website when my booking time opened. I switched over to the app and was able to do everything with no problems. It's not just you, the website often has problems.

No seven dwarfs but App message "Something went wrong. System unable to process at this time. Please try again later." So frustrated!

 

[Adventurelawyer]

Pretty much constant trouble.

 

[iloveeeyore]

Have you tried checking on the app(if you have it)? I had problems with the website when my booking time opened. I switched over to the app and was able to do everything with no problems. It's not just you, the website often has problems.

Pretty much constant trouble.

Still frustrating but good to know I'm not alone. Thanks for your responses!

 

[PrincessShmoo]

Is this a common problem?

It's not a "common" problem, but it's not rare for it to happen.

 

[iloveeeyore]

It's not a "common" problem, but it's not rare for it to happen.

It's been happening to me for days and days. Like, I can't even see the "sold out" messages. Worst with "adult dining" specifically but also sporadically with "onboard fun." Any advice? Any way to fix the problem?

 

[PrincessShmoo]

It's been happening to me for days and days. Like, I can't even see the "sold out" messages. Worst with "adult dining" specifically but also sporadically with "onboard fun." Any advice? Any way to fix the problem?

Is this happening on your computer? Maybe try clearing your cookies? I've heard that sometimes helps.

 

[Adventurelawyer]

It's been happening to me for days and days. Like, I can't even see the "sold out" messages. Worst with "adult dining" specifically but also sporadically with "onboard fun." Any advice? Any way to fix the problem?

Same here. When I go to the app on my phone, no problems at all. I can see and “do” everything I want to.

 

[iloveeeyore]

Is this happening on your computer? Maybe try clearing your cookies? I've heard that sometimes helps.

Thank you! I will try...

 

[iloveeeyore]

Is this happening on your computer? Maybe try clearing your cookies? I've heard that sometimes helps.

It's on my computer and my phone. I cleared the cookies and it didn't help, but thanks for the suggestion.

Same here. When I go to the app on my phone, no problems at all. I can see and “do” everything I want to.

I'm also having trouble with the app. I also made sure all other apps were shut down. Will try rebooting my phone, though.

 

[lklgoodman]

It's on my computer and my phone. I cleared the cookies and it didn't help, but thanks for the suggestion.


I'm also having trouble with the app. I also made sure all other apps were shut down. Will try rebooting my phone, though.

Ugh, sorry you're also having trouble with the app
I was hoping the app was more reliable than the website. Hope you're able to get it to work soon, very frustrating.