Are the NE passes replaceable if lost or stloen?
There is an explanation about lost tickets in "Theme Parks Attractions and Strategies" - Everything about WDW tickets
Hope this helps.
Lost Ticket Procedures
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There are several different methods of recovering from lost tickets. Some are fairly simple and others are complicated; all are time-consuming. In all of these methods if the original lost ticket is ever found it cannot be used, as it is voided by a replacement being issued.
Very easy is Florida Residents and Annual Passholders. For this you can go to any park ticket booth or Guest Relations Office (GRO) with proper identification. The tickets are registered by name, address and birth date. It is very simple to reissue the lost ticket this way.
Also easy is a lost Key To The World on a currently active reservation. For this you would have to go to your Resort Front Desk and by showing proper identification they can reissue the KTTW with a new number. If, however, your KTTW has No Expire tickets and your reservation ended it has to be handled at GRO.
For safety always record the ticket serial numbers and keep these numbers separate from the tickets. These can be a photocopy of the ticket, a receipt which shows the serial numbers, or just a sheet of paper where the serial numbers are written.
Generally there are three types of tickets. The ones issued at WDW and the Orlando Area discount vendors, the ones from The
Disney Store or by mail order (these are on heavy plastic stock) and the third are the KTTW, which are the room keys issued at the Disney Resorts. On a KTTW the ticket number is about a 17 digit long number always starting with 079".
The other two will have an alphanumeric string similar to the following: WXX:999 MM/DD/YY 99999. The first letter will always be a W, the next two can be any of several combinations. The numbers after the colon may be anything from 001 up to 999; on some tickets it may say CAS:999. This indicates what terminal at the location issued the ticket. The MM/DD/YY is the numeric month, date, and year when the particular ticket was printed. The last set of numbers, 99999 may be any number from one to five digits, and it identifies the sequential number of the ticket printed on that date from that particular terminal at the specified location. Some tickets may also have a field TR:9999 which works to identify the transaction but is not needed.
If you have the ticket serial number your ticket can be replaced at any park ticket office or GRO. If you purchased your tickets from a discounter, especially by mail order, they may be able to provide you with the serial numbers of the tickets.
Now the fun starts. This is where you do not have the serial number of the ticket. For the following you need to be at a Park or DTD GRO for assistance. If you did not buy them directly from WDW and you do not have the serial numbers we may not be able to assist you. (Note that buying at WDW does include tickets issued from will-call or by use of an exchange certificate or voucher.)
If you have a group of tickets that were all purchased as part of the same or consecutive transactions and you are missing one or more tickets, and you still have one or more tickets from this group available, we can research the tickets and can usually determine the missing tickets.
If your ticket was on a KTTW we can contact your Resort Front Desk and determine the ticket number. If the ticket is valid for that park we can give you a one day ticket to allow access to the park and FastPass machines. We will make en entry in the system to show your ticket as being used. You will have the option of canceling that KTTW and getting it replaced at the Front Desk (if you are sure it is lost) or leaving it active if you think it was only left in your room.
If it was not on a KTTW and we can determine the ticket, we will cancel the old ticket and issue a continuation ticket with a different number but the same entitlements, use history, and finger-scan tie in. If the old ticket is found it will be invalid.
If you have the receipt or transaction number we can research the transaction and replace the missing tickets, with the same effects as stated in the previous paragraph.,
If you have the Credit Card which was used for the purchase we can scan the card and it will pull up all ticket transactions which used that card. Once we have the transaction we can examine the tickets and reissue them as necessary.
If you received the tickets from The Disney Store, a discounter, or a Military Recreation Office (other than at Shades of Green); in other words anywhere off the Walt Disney World Resort Property, and you do not have something which gives the ticket numbers we probably will not be able to assist you.