dlpSteve
Mr Dedicated to DLP
- Joined
- Mar 13, 2003
- Messages
- 2,630
It always surprises me when I read people reporting that the CMs were bad as in the 10 times we've been to DLP we've had nothing but wonderful experiences with the CMs. On our last trip 2 weeks ago quite a few went above and beyond what would be described as their duties and made a special effort to chat with us and make sure we were happy with everything.
I'm certain it helps that we treat the CMs with respect and politeness too, and though they are there to do a job we are always as nice to them as we would be anyone else, regardless of their role 'to serve'. However, I often see people barking orders at CMs and treating them like general dogsbodies. While I've never seen a CM being rude to any of these ill mannered guests, I wouldn't blame them for not being a ray of sunshine when treated so poorly.
They are there to do a job, yes, but they are also human beings, and with the exception of a small minority I sometimes wonder if a perceived attitude is just an equal reaction to bad guest manners. I could be completely wrong but after spending 44 days in DLP over the last 8 years, with zero bad CM experiences and being witness to countless rude guests, it does make me wonder.
I'm certain it helps that we treat the CMs with respect and politeness too, and though they are there to do a job we are always as nice to them as we would be anyone else, regardless of their role 'to serve'. However, I often see people barking orders at CMs and treating them like general dogsbodies. While I've never seen a CM being rude to any of these ill mannered guests, I wouldn't blame them for not being a ray of sunshine when treated so poorly.
They are there to do a job, yes, but they are also human beings, and with the exception of a small minority I sometimes wonder if a perceived attitude is just an equal reaction to bad guest manners. I could be completely wrong but after spending 44 days in DLP over the last 8 years, with zero bad CM experiences and being witness to countless rude guests, it does make me wonder.