DLH credit card hold

darcie2000

Aussie Addict
Joined
May 28, 2011
Messages
242
Does anyone know how much this is?

We are staying for 10 nights ( hotel is already paid for ), and I'm trying to work out how much they will "hold" on my credit card.

Thank you in advance :)
 
I'm confused by your post. You said the room is paid for. What is there to put a hold on if it's already paid for?
 
Some hotels will put a hold on your card for the xtra's you might use at the hotel.
Phone, mini bar, room service.
I don't know what Disney does.
I was treated to a weekend at a very high end ( out of my league ) hotel in Pasadena for work. Everything was paid for. I still had to give them a credit card for extra's. I think they put $100.00 on hold. It goes away after you check out.
 
OK, got it. Sorry I don't know the answer because I never put a CC on hold with the hotel.
 

During our stays I think we had a hold from 50 to 100 dollars total , not per night like some do. It's typically called for "Incidentals".
I always advise to never use a debit card because it can take 7 to 10 days where when we use credit cards it's back in just 2-3 days typically.

Hope this helps.
 
I've stayed onsite a lot, and sometimes they will put the hold for incidentals on the card, and other times they don't. The amount varies too, as it is not a flat figure -- it's based on a percentage of the room total, or one night's total.

If you are all paid up in advance, before arriving, you have the option to not have the incidentals hold placed on your card if you don't want to leave a card on file. There have been times when an incidentals hold was not supposed to be placed on my card because I was paid up in advance, and it was placed on the card anyway -- much to my surprise when I returned home and saw the card transaction alert! Other times there was no hold because I was paid up and I told them I did not want to leave a card on file.

Sometimes the booking system will automatically apply the hold on your card when you check in, and I think the Cast Member has to enter in a code to reverse it or cancel it out before that happens. With certain types of cards used to pay for the room, the hold might be automatic and require the CM to cancel it out, and with other types of cards used to pay for the room ( a Disney Visa, for example), the hold might not be placed at all if you're already paid up.

So, I guess the bottom line is, if the incidentals hold is a concern to you (because it can be lofty), ask the CM when you check in to tell you exactly what is happening and if you are going to be charged. Even if they tell you that there will be no hold because you're paid up and don't wish to leave a card on file, keep it in the back of your mind that there may be a hold placed anyway, by mistake, and check your card's transactions often -- during and after your trip!
 
I would call the hotel and ask their incidentals policy. I used to work for a hotel a long time ago and upon check in if the room was paid for the authorization was usually 30 dollars per night for the incidentals, and we'd be able to let people know approximately how much the hold would be if they asked - I'm hoping Disney's CMs would know that information as well. I also second the suggestion of using a credit card versus a debit card, the hold is a lot easier to release from a credit card and it stinks to have bank account funds being tied up (I've heard of cases where it was as long as 14 business days).
 
Cheers thanks guys. My sister gave them a ring and was told it will be a $100 hold amount for the time we are there. I was worried it would be more than that as I'm planning on using the card for purchases. I might ask them if I can leave a cash hold instead.
 
I would call the hotel and ask their incidentals policy. I used to work for a hotel a long time ago and upon check in if the room was paid for the authorization was usually 30 dollars per night for the incidentals, and we'd be able to let people know approximately how much the hold would be if they asked - I'm hoping Disney's CMs would know that information as well. I also second the suggestion of using a credit card versus a debit card, the hold is a lot easier to release from a credit card and it stinks to have bank account funds being tied up (I've heard of cases where it was as long as 14 business days).

That's the way it should be, but it doesn't always work that way at DLR. I am only speaking from experience on more than one occasion staying onsite -- even if the Cast Members say something on the phone, it doesn't mean that that is what will happen. Even if they say it as you're checking in, it might not happen. You really have to monitor what they are doing every step of the way through the check-in process and be sure that the incidentals hold is not being applied. The last time I stayed onsite there should not have been any incidentals hold, whatsoever. In fact, the CM asked me if I wanted to leave a card on file and I said no. And guess what? The incidentals hold was applied anyway -- to the card I had used to pay for the original hotel bill, which was still on file in their system. Sadly, that was not the first time an incidentals hold was placed when it should not have been.

Cheers thanks guys. My sister gave them a ring and was told it will be a $100 hold amount for the time we are there. I was worried it would be more than that as I'm planning on using the card for purchases. I might ask them if I can leave a cash hold instead.

They did not give me a flat number for the incidentals hold. They told me it was a percentage -- either of my total hotel bill, or of a nightly fee. If they are giving out flat numbers now then that is a newer thing.
 


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