DL Cast Member told me my sons name is weird

[teacups]

I ordered a DL brick for my hubbys bday 5 months ago, and also bought the small acrylic version to keep. The first one came with my daughters name wrong, they fixed that but then got my sons name wrong. I called and the cast member on the phone was the kind who talks too much and talks over you... when I told her my sons name was spelled wrong she said "Oh yea. Why would anyone do that? That looks so stupid!"
But she was looking (on her screen) at the CORRECT spelling for my son.
Yes, we have a non traditional spelling but she really put her foot in her mouth.
My sons name is JAYMES (pronounced James) my complaint was the brick spelling was JAIMES.
With non trad names you get peoples opinions sometimes, but rarely so blatantly rude as the Disney CM.

 

[Kimmielee]

I would have immediately asked for the CM's manager. Manager's can't fix what they don't know about. Your not reporting this just allows the CM to continue to be rude! Did you find out their name?

With that said... I love your son's name... I like it when there is a unique spelling! Very cool!

 

[Robinrs]

Sounds like a typical kid... but in PRIVATE!!

She needs lessons in maturity and customer service or a job that has nothing to do with living walking talking humans...

 

[teacups]

I would have immediately asked for the CM's manager. Manager's can't fix what they don't know about. Your not reporting this just allows the CM to continue to be rude! Did you find out their name?

With that said... I love your son's name... I like it when there is a unique spelling! Very cool!

Thank you!!!

I thought about asking for a manager AFTER THE FACT. Typical. I have been thinking about calling back. It's bugging me but I was trying to let it go.

 

[teacups]

Sounds like a typical kid... but in PRIVATE!!

She needs lessons in maturity and customer service or a job that has nothing to do with living walking talking humans...

By her voice, she was in her mid-ish 30's- 40 ... but thats just a guess. She was well past being a kid.

 

[happygirl]

I like how you spell your son name. I'm willing to bet she was talking about how it was mispelled on the brick

 

[Robinrs]

By her voice, she was in her mid-ish 30's- 40 ... but thats just a guess. She was well past being a kid.

Omgoodness.. then there is NO excuse for her rudeness.

 

[jack hannah bananah]

I think I would let it go.
The CM put her foot in her mouth - we all do it sometimes. It doesn't sound like she meant to be rude. I am sure if she knew she was looking at the proper spelling she would not have said anything. Remember, you called because it was spelled wrong - she thought she was looking at the wrong spelling.

By the way, my son's name is spelled non-traditionally also. I expect people to get it wrong. I spell it over and over correctly. The price we pay for going out of the box

 

[mjkacmom]

That was rude, even though unique spellings are a pet peeve of mine (as someone who's parents inserted a Y into her name, and who used to dread the first day of school). I can't believe I almost named my dd Kathryn (MIL's middle name). Katherine it is! I've yet to meet someone with an "original" spelled name, who likes it.

 

[Minnie_me]

I'd complain. There's not much more personal than a name, and anyone with a brain should know not to comment negatively about one - especially a child's!

When my DD was 3, we were at a craft store, and the cashier heard me call her by name. She said, "Is her name Avery?" I told her that it was. She said, "Ugh! I HATE that name! My husband wanted to name our baby Avery, and I was like, EEWWW! It's such a stupid name for a girl!"

I said, "I can't believe you're saying this to us!" To which she replied, "Well, I can't help how I feel." And I told her that she COULD INDEED help what came out of her mouth.

As we walked out of the store, my sweet little girl said, "Mommy, I hate my name. It's stupid."

THAT DID IT.

I walked back in and went straight to the manager and told her the whole story. She called the girl over and told her that she'd had too many complaints about her rudeness.....and she fired her on the spot!

 

[hentob]

...when I told her my sons name was spelled wrong she said "Oh yea. Why would anyone do that? That looks so stupid!"
But she was looking (on her screen) at the CORRECT spelling for my son.

So she was trying to make it like "What CM would do this to your son's name?" She thought "Jaymes" was the wrong spelling and was trying to make you feel good (like "What kind of non-spelling CM's have we employed") and put down the CM that made the mistake. Immature, yes. But, I think she was actually trying to make you feel good.

Does that make sense?

I don't think she was trying to insult you at all. It just happened to be that she was commenting on your son's correct spelling.

I am sure she was mortified.

I would let it go.

 

[smschex]

I completely agree the CM should learn more about manners and dealing with people. She was wrong to make that comment.

But that said, those of us with unusual names have to develop a bit of a thick skin or we will go around mad all the time! My last name (which I married into!) is very unusual here and the spelling looks intimidating. We get all kinds of comments and mispronunciations. We just laugh and reply that "we answer to anything!" You have to remember you chose this path for your son. That is not bad, just different and people can be very thoughtless.

 

[hentob]

I'd complain. There's not much more personal than a name, and anyone with a brain should know not to comment negatively about one - especially a child's!

When my DD was 3, we were at a craft store, and the cashier heard me call her by name. She said, "Is her name Avery?" I told her that it was. She said, "Ugh! I HATE that name! My husband wanted to name our baby Avery, and I was like, EEWWW! It's such a stupid name for a girl!"

I said, "I can't believe you're saying this to us!" To which she replied, "Well, I can't help how I feel." And I told her that she COULD INDEED help what came out of her mouth.

As we walked out of the store, my sweet little girl said, "Mommy, I hate my name. It's stupid."

THAT DID IT.

I walked back in and went straight to the manager and told her the whole story. She called the girl over and told her that she'd had too many complaints about her rudeness.....and she fired her on the spot!

While the woman in your story was BEYOND rude (and perhaps a bit "off" in the head), I don't think it is the same case as the OP's.

 

[Keli]

That was rude, even though unique spellings are a pet peeve of mine (as someone who's parents inserted a Y into her name, and who used to dread the first day of school). I can't believe I almost named my dd Kathryn (MIL's middle name). Katherine it is! I've yet to meet someone with an "original" spelled name, who likes it.

Eeek! I guess I'll be your first then because my name is Keli and I've developed a fondness for the spelling. And I can tell you that my dd has always liked that her name is spelled differently than most with that name (Ashli)

But to the OP, I would let this go. Life is too short to try to get someone in trouble for what would appear to be an 'open mouth insert foot' moment for her. I'm sure she regretted it as soon as she realized her mistake.
I guess I wouldn't want anyone coming after me for a small error in judgment (and in the big picture that's all this was).

 

[Tink888]

I'd be a little ticked too but I'd probably just let it go. I don't think she meant to be intentionally rude to you. It sounds like she was trying to be sympathetic to the error and it backfired and she wound up sticking her foot in her mouth (and half-way down her throat).

My son is named Sean and you wouldn't believe how many people pronounce it "Seen". And I have to say "it's Shawn, it's Irish, it's the traditional spelling".

PS - I love the way you spelled your son's name.

 

[HeShootsHeScores]

I called and the cast member on the phone was the kind who talks too much and talks over you... when I told her my sons name was spelled wrong she said "Oh yea. Why would anyone do that? That looks so stupid!"
But she was looking (on her screen) at the CORRECT spelling for my son.

I interpreted this entirely differently. I took the CM's comment to mean "how stupid can the person who made the brick be b/c the correct spelling of the name is right there, spelled correctly. Can't the person who made the acrylic brick read?"

I didn't read it as a slight on your son's name or it's spelling. More like "What idiot who made the brick doesn't double check the spelling?!"

Maybe I'm odd but that's how I interpreted it.

 

[powellrj]

this is coming from someone who has a non traditional name spelled in a non traditional way. I would let it go. She should have said nothing, but I don't think she meant anything rude by it.

My DM has a very common name with a non traditional spelling and she has fought it for years. I can't understand why she would do it to me!

I learned a long time ago, if people are anywhere close, let it go.

 

[EmmersIsTheMommy]

I interpreted this entirely differently. I took the CM's comment to mean "how stupid can the person who made the brick be b/c the correct spelling of the name is right there, spelled correctly. Can't the person who made the acrylic brick read?"

I didn't read it as a slight on your son's name or it's spelling. More like "What idiot who made the brick doesn't double check the spelling?!"

Maybe I'm odd but that's how I interpreted it.

That's how I Took it too, but when it's your kid and your spelling it'd hurt most people's feelings.

I'd probably drop it because she obviously has a case of diarrhea of the mouth (As you stated in the first place, she already had it) and chalk it up to that and the fact that you HAD stated it was spelled wrong. I think she was just trying to identify with your situation (in a bad way)

 

[5 for WDW]

My son is named Sean and you wouldn't believe how many people pronounce it "Seen". And I have to say "it's Shawn, it's Irish, it's the traditional spelling".

My oldest son and my husband are both Sean. Spelled the right way.

I have always known that spelling to sound like "Shawn". It surprises me how many people mess it up. My husbands friends were so used to hearing him called "Seen" through school that they still call him "Seen" to this day. He is 38.

All three of my kids names are botched. Even though they are pretty standard names.

My middle son is Riley. Pretty common these days. Everyone says it correctly but, most spell it wrong. They usually spell it like the last name. "Reilly". It drives him crazy.

My daughter is Taylor. It never fails in the Dr's office that someone looks at the chart quickly (or can't read ) and call her "Tyler". They are usually surprised to see a little girl stand up. Then they check the chart again and figure out what they did wrong.

I just grin and bear it. What is obvious to us, isn't to others, lol.

Op, I like they way you spell your son's name too. I have a lot of friends that have alternate spellings for their kids. We have a Jacen and a Brandyn that I am thinking of off the top of my head. It is pretty common here.

 

[Pin Wizard]

Definitely something to keep to herself. But she could have been talking about the incorrect spelling on the brick. Reminds me of the time when I had a doctor's appointment and was running late. A PA in training checked my BP and pulse. Then he said...holy smoke! I told him he might not want to say things like that around patients.