I disagree with this. We were there the first week of October and my son has 3 children ages 4,6 an 8. He was given a room with 2 queen beds. We were staying club level, so he went right down to the cast member and asked to be moved. They said they would see if a room was available, if not they could put a rollaway in the room. My son said there was no room. They did have a room with the day bed, why they weren’t given it to begin with is beyond me. My husband and I had one in our room and it was just the 2 of us!
That is so odd, why wouldn't they just have given you the room without the daybed and your son's family the room with the daybed? Or you could have switched if they didn't have another room available for them to switch to. Unless you had different room categories booked.
Thanks for posting this. This happened to us last time- five people in a room with no daybed, and we, too, switched rooms. I would have thought they'd worked this out by now. Guess not. Do you know if your son had specified it on the room reservation?
This seems like a basic part of being the room assigner - like welcome to your new job. Lesson A - if there are 5 people start by trying to assign a room with a daybed! This should override other peoples requests, and then after the rooms with 5 people get those rooms, move on to other requests. I know it isn't actually that simple, but you know what I mean. If there aren't any rooms, then they have no choice. But if you were able to switch, there were other rooms
Do you know if the CM at the desk can tell whether the room has a daybed? That would be the last line of defense, so to speak. Unfortunate that we have to remember to ask, however.
I think they can, but I guess I'm not 100% sure.
I'm surprised and disappointed that we have to ask for a room that sleeps 5 when we book a room for 5 people! There's no way my family can all fit on 2 queens. Guess I have to add that to my reservation requests.
They wouldn't make or expect you to sleep on 2 queens, they would give you a roll in bed (what are they called officially? Cot? I'm blanking). That you have to fit into the room. It can be done, but I would much prefer a daybed than have an extra bed taking up that space. Just looks better, not sure about comfort. But I guess you take what you can get sometimes if you don't book the resorts with guaranteed daybeds.
The club level rooms on the fifth floor have the least amount of daybeds of any booking category. That is because most of them have dormers which makes the room smaller than a room that is not on the top floor. Disney should know that these rooms can barely fit a rolled in bed so they really shouldn’t let 5 people book these rooms that have only two queen beds.
For CL at the BC and YC they only let you book a standard View room with a party of 5, not GV or WV. I'm actually not sure of their rationale with that, b/c at the YC the CL GV rooms have daybeds, but you still can't book them with 5. Or at least I thought they all had daybeds, maybe I'm wrong and only the one we were in had one. But we had a SV CL BC room booked with 6 (but 2 were infants), and we didn't get a daybed. We didn't actually need it b/c we got 2 pack n plays for the infants, but I'm not sure if they saw that and assigned accordingly or if it was just luck of the draw. We weren't allowed to book a better view due to having the 6 people, even though it wouldn't have mattered since we didn't need the daybed anyway
. I would have much rather had a better view - it's irritating that we couldn't, yet still didn't get a daybed in the room that would have allowed the 5 people. But we were in a unique group, with 2 under 3 in the room. (I just prefer to have a daybed in the room even if we don't need it for sleeping, to give a sitting area other than the bed. I really did not care for our BC SV CL room with no daybed, a corner blocked out due to the architecture of the building, a regular hinged door to the balcony instead of a sliding glass door, and roman blinds instead of curtains).
